Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

• Organize and deliver services on cross- section of complex projects
• Actively participate in development of business and vendor relationships
• Participate and lead aspects of the proposal development process
• Participate in pre-sales, proposal, and RFP initiatives
• Manage project(s) financials including development of financial plans
• Provide Counseling & coaching, oversight, and support for delivery teams and staff
• Actively participate in staff recruitment and retention activities and provide input and guidance into the staffing process.

This position is responsible for the implementation and management of the transformation efforts that relate to the successful implementation and operations of Developmental Disability and Acquired Brain Disorder (DD/ABD) case management system. This position is critical to managing the implementation and future operations of multiple transformation efforts that affect DD/ABD service delivery system, Home and Community Based Waivers, fiscal operations, supporting technology, and the stakeholders (Area Agencies, BDS staff, consumers, families, and providers). This position serves as the lead for the planning, implementation and management of the transformation efforts and once implemented, ongoing management of critical operational processes and interactions with stakeholders. Responsibilities include working with BDS staff and Area Agencies to ensure that transformation activities are complete and that the necessary functionality exists in LTSS to meet the processing needs of the BDS.

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.

Qualifications

Required:

• 8 years of relevant consulting or industry experience
• 8 years of experience in Health and Human Services transformation projects; preferably with knowledge in LTSS
• 3 years at a supervisory or management level.
• Bachelor's degree required
• Limited immigration sponsorship may be available.
• Travel anywhere from 20%-50% may be required dependent upon client expectations