Learning Technology Implementation Manager at Citi (Jacksonville, FL)

| Jacksonville, FL
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The Learning Technology Implementation Manager will report into the Digital Learning and Talent team, supporting the GCB learning technology eco-system. This person is a strategic professional who stays abreast of the learning and development industry, is a recognized technical authority for digital learning, and contributes to strategy by considering the application in their own job and the business. This role will act as a project manager for GCB learning systems, and will work closely with our Shared Services and Technology partners for end-to-end delivery of large scale and/or complex projects. This position will play a key role in working closely with stakeholders to develop and maintain the digital learning roadmap. Developed communication and diplomacy skills are required in order to guide, influence and support our direction and decisions. This project manager will provide advice and counsel related to the technology and operations of the business. This role will not only look after existing learning systems but will help to collaborate on new developments and influence innovation within the learning space.

Key Responsibilities:
  • Provides leadership and strategic direction for the projects in relation to the learning ecosystem, acting as a product owner of GCB learning systems, driving prioritization and standardization
  • Manages a large multi-faceted technical project or multiple projects at the same time
  • Contributes in defining the product roadmap for learning systems and driving enhancements through vendor relationships
  • Manages strategic vendor relationships and influences the roadmap of our learning ecosystem
  • Partners to define the roadmap for our learning systems to achieve the desired outcome while managing new features and capabilities
  • Partners closely with the Operations / Shared Services and Technology teams to define project scope and objectives through to implementation
  • Advances the learning technology offerings at Citi by enabling best in class systems and processes in alignment with future trends
  • Stays current on available learning technologies and leverages expertise to develop learner centric learning solutions
  • Promotes good working relationships across projects, exemplifying the people skills needed to develop trust and communication among stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and project team members
  • Consults with business partners to identify issues and problems, generate solutions, and choose appropriate alternatives using basic root cause analysis

Qualifications:
  • 5 years of project management experience with the ability to develop project plans, manage individual deadlines and goals
  • 2+ years experience with learning or knowledge management technologies
  • Strong business analysis skills
  • Proficient with Agile Scrum and waterfall methodologies, as well as experience working with JIRA
  • Experience working with learning systems (SumTotal, Workday, Degreed preferred)
  • Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
  • Exceptional consulting and relationship building skills
  • Experience managing vendor relationships


Education:

Bachelor's/University degree

Job Family Group:
Project and Program Management

Job Family:
Project Management

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
More Information on Citi
Citi operates in the Fintech industry. The company is located in New York, NY, New York, NY, Jacksonville, FL and Dallas, TX. Citi was founded in 2022. It has 223850 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 916 open jobs at Citi, click here.
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