Role Description

Responsibilities

• Strategy: Develop our new hire (Droplet) and employee learning strategies and curriculum in alignment with organization priorities and Virtual First context
• Instructional Design: Leverage knowledge of adult learning theory and instructional design to build compelling and impactful learning journeys for all Droplets as well as ICs
• Facilitation:  Leverage facilitation skills to lead high-impact, effective, and engaging learning experiences for new hires, employees and managers.  Grow into a larger facilitation role including team effectiveness workshops and leadership development
• Execution: Drive seamless execution of our onboarding experience and employee development programs from start to finish, partnering with HR Operations and the Learning coordinator for more procedural items
• Partnership: Work collaboratively with functional onboarding leads, stakeholders across the organization (security, legal, etc.), and HR Operations to ensure that on-the-job onboarding is seamless and feels like a unified experience
• Vendor management: Partner with employee development vendors to maintain our relationship and stay up on the latest offerings; partner with the L&OD budget owner for planning and budget utilization
• Engagement: Build a sense of connection and community for new Droplets and all employees
• Technology: Drive adoption of the Enboarder tool to ensure a seamless onboarding experience. Leverage digital learning tools such as Rise, Vyond and Fuse Universal to create impactful learning paths and a holistic, scalable learning experience that can support multiple sites
• Continuous Improvement : Track and report on key metrics to measure effectiveness and impact of Dropbox’s onboarding and employee development programs. Collect ongoing feedback to improve learning experiences and programs
• Culture Ambassador: Act as a role model, driving cultural assimilation and our values in everything you do

Requirements

• You have a minimum of 5 years in learning & development or as an onboarding program lead
• You are passionate about employee engagement and culture
• You have a passion for learning and development and are a continuous learner yourself
• You are a creative and innovative thinker and able to generate ideas and impactful outcomes
• You have strong facilitation skills and can easily engage an audience
• You have exceptional project management skills and possess both operational rigor and a detail orientation
• You are comfortable with learning technology and on-demand learning to enhance, support and track the onboarding experience
• You are organizationally savvy and can leverage cross-functional relationships to drive to key outcomes
• You have fantastic relationship-building skills to help connect with new employees and also work collaboratively with partners across the organization
• You are comfortable in a dynamic environment, and can balance setting long-term strategic priorities with high-quality, tactical execution
• You possess a “can do attitude” and a problem-solving orientation
• You have excellent verbal and written interpersonal skills; you are able to package and present complex analysis and recommendations clearly
• You utilize qualitative and quantitative data in order to inform and improve your programs
• You are agile, fearless, and able to adapt to shifting priorities
• BA/BS required