The Lead Technical Program/Project Manager will be a part of the Parks Commercial Systems (PCS) team and will report to the Manager, Technology for Portfolio Planning. In this role, the incumbent will work with technology teams across PCS to identify, plan and coordinate a set of related projects in support of specific DPEP business strategies. They will help solve complex business issues and usher the PCS business areas through project stages from ideation through execution. They will apply project management principles, practices, and techniques to lead and control project schedule, scope, quality, cost and performance risks independently for multiple complex projects. Candidates applying for this position should be well versed in the portfolio and project management lifecycles, have experience in vendor management/technology procurement methods, and have experience in project management for custom software development technology projects.
Responsibilities :
Strategic Direction

• Identifies, plans, and coordinates a set of related projects within a program, to manage their interdependencies in support of specific business strategies.
• Identify stakeholders, communicate effectively through identified communication outlets (e.g., email, meeting minutes, etc.), and proactively work with stakeholders to manage expectations.
• Work with the business areas and product owners to create clarity around business objectives through the development of scope and requirements.
• Develops and implements long-term goals and objectives to achieve the successful outcome of the program and participates in the annual long term planning, budgeting and operating plan to support the program.
• Anticipates stakeholder needs and develop, discuss and document potential solutions.
• Assesses program and project issues and identifies solutions to meet productivity, quality and customer goals.

Project Management

• Responsible for shepherding technology projects from ideation to funding.
• Review incoming requests/new technology demand
• Collect and document project budget estimates using supplied templates
• Work with Finance to create funding documentation (Pro forma, CAR, capitalization)
• Prepare executive-facing status reports in collaboration with multiple team leads
• Work with PCS business areas to determine and actively manage to the project scope.
• Developing program and project management documents such as project management plans, schedules, budgets, RACI charts, project logs (e.g., risks, issues, actions, decisions, communications, change requests, and lessons learned, etc.)
• Act as a liaison between business users and implementation team, communicating appropriately and effectively with co-workers, customers and supervisors, maintaining awareness of project status and any potential delay, situation or concern that may affect the outcome of the projects.
• Managing the assignment of project tasks by developing the project team, assessing project engagement risks throughout, driving conclusions, and reviewing/challenging the output produced by the team.
• Track progress and review project tasks to make certain deadlines are met appropriately.
• Communicates with clients and other stakeholders to gain support for the program or specific projects.
• Conducts regular status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view.

Procurement

• Partner with Technology Sourcing and Procurement to conduct RFP/RFI in support of solution and estimates for initiatives.
• Coordinate with the procurement and business areas to successfully advertise the intended scope and requirements.
• Facilitate the coordination amongst stakeholders for Request for Proposal (RFP) collaboration and review.
• Coordinate the communication, presentations, demos and meetings between groups such as; business area stakeholders, procurement, and vendor partners for solicitation responses.
• Document vendor scoring and provide the results to the business area and procurement for final determination and award.

Leadership

• Effectively prepare and present technical and/or educational documentation of assigned projects to enhance the knowledge project team members.
• Provide team mentoring and continuous professional development.
• Continue professional development through attendance at meetings, professional seminars and conferences.

Basic Qualifications :
• Seven to ten years’ of project management experience, managing diverse teams and complex projects.
• Experience working in technology project initiation in a large technology/digital environment.
• Experience creating business cases to secure project funding.
• Strategic thinker that is able to connect business outcomes to technology solutions, strong collaborator, analytical, problem solving and decision-making skills.
• Exceptional communication skills and the ability to communicate at all levels of the organization; including written, verbal, presentation and facilitation skills.
• Strong situational analysis and decision-making abilities.
• Strong organizational and time management skills.
• Understanding of value-driven business outcomes and metrics.
• Experience with budget tracking and complex cost-benefit analysis.
• Experience working in a team-oriented, collaborative environment.
• Expertise with project management tools and/or software packages (Project Portfolio Management (PPM) Tools, such as Clarity, etc.)
• Expert proficiency in office productivity software and tools (MS Word, Excel, PowerPoint, Keynote, Google Suite, SmartSheet, etc.)
Preferred Qualifications:
• Project Management Professional™ (PMP ®), preferred.
• Experience with commercial systems.
Required Education :

• Bachelor’s degree in a technology, business-related discipline, or equivalent experience. Years of experience can be substituted for degree field.

Additional Information :
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