IT Technical Project Manager at Brilliant Earth (Remote)

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IT Technical Project Manager - Brilliant Earth 

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry. 

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse! 

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. 

Position Overview: 

As the IT Technical Project Manager, you will help transform the growing IT team at Brilliant Earth, while building your own skills and creating an amazing experience for your colleagues. You will support the IT Leadership across all projects that are aligned to the company and IT goals.

What you’ll do: 

Plan the project 

  • Determine the objectives and key results upon which the project will be evaluated at its completion and build consensus from project sponsors and stakeholders 

  • Determine the resources (time, technology, dependencies ) required to complete the project successfully and effectively negotiate any constraints 

  • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project as well as identify critical path and dependencies 

  • Identify, track and mitigate project risks 

  • Review the project schedule with stakeholders that will be affected by the project activities and revise the schedule as elements change 

Staff the project 

  • Work with IT managers to identify appropriate resources necessary to complete the project 

  • Manage project team according to established policies and practices 

Implement the project 

  • Execute according to the project plan 

  • Efficiently develop processes to document project activities 

  • Monitor the progress of the project and make adjustments in consultation with project teams to ensure successful completion 

  • Establish a communication schedule to update stakeholders in the organization on the progress 

  • Review quality of work completed with the project team on a regular basis to ensure that it meets the project standards 

  • Foster an environment conducive to team discussion and collaborative decision making 

Facilitate the project 

  • Schedule meetings as necessary to coordinate resources for requirements gathering, daily standups, problem resolution, user acceptance testing, etc. 

  • Track project status and maintain organization of project management tool(s) 

  • Report out to the project team and key stakeholders on a consistent basis 

  • Spot, resolve and / or escalate issues in a timely way 

  • Ensure proper change controls are implemented and managed 

  • Work across IT and business functions to manage priorities of multiple competing projects 

Evaluate the project 

  • Ensure that the project deliverables are on time, within budget and at the required level of quality 

  • Detailed work plans 

  • Project schedules 

  • Project evaluation criteria 

  • Forms and records to document project activities 

  • Project status reports 

  • Budget vs actuals 

  • Vendor invoicing and accruals 

  • CapEx Timesheet Tracking 

  • Evaluate the outcomes of the project as established during the planning phase 

  • Present at key stakeholder and leadership meetings

You’re a great candidate if you have: 

  • Minimum 5 years of relevant IT Project Management experience as described above 

  • Bachelor’s degree, preferred 

  • Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy and strong judgment 

  • Experience and skill in performing business analyses, documenting requirements, configuration and customizations, or mapping processes 

  • Great resourcefulness and an instinct for surfacing value and pragmatic solutions 

  • Customer orientation 

  • Preference will be given to those individuals who also possess the following: 

    • Project Management Professional (PMP) certification 

    • Agile Development certification 

  • Clear and effective written and verbal communication skills 

  • The ability to thrive in high-volume, fast-paced, and feedback-driven environments. 

  • The ability to occasionally travel to our San Francisco office.

  • Approachable and knowledgeable communication style with all levels of co-workers. 

What We Offer 

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive salaries and a robust benefits package, including:

  • Equity Compensation. You will play an important role in the growth and success of the company. RSU awards allow us all to share in these successes.
  • Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
  • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
  • Open PTO Policy. We know it’s important to recharge and relax. 
  • Disability and Life insurance. 100% employer-paid.
  • Pre-Tax Commuter Benefits.
  • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
  • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
  • Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
  • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.

About Brilliant Earth:

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. 

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

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Technology we use

  • Product
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement

An Insider's view of Brilliant Earth

What are some social events your company does?

I joined Brilliant Earth because the story of growth was very inspiring to me. I knew I could contribute to that vision and be a part of something that I believed in. The culture fit with my own personal values and the mission provided a sense of purpose in the work I would be doing.

Sam

Director, Customer Experiences and Contact Center

How do you collaborate with other teams in the company?

I start my day by taking a look at the calendars and seeing what lies ahead for the day. I also like to say hi to everyone as they come in. Our showroom is open 7 days a week, so we each have a different workweek. It's nice to catch up each morning with people who are back from their weekend!

Kelly

Customer Experience Manager

How does the company support your career growth?

"Brilliant Earth is a great place to work, not only if you want to develop professionally, but also if you want to work toward a larger common good. You’ll be motivated by your other team members to put your best foot forward every day. I’m excited to see all the impacts Brilliant Earth can continue to make on the jewelry industry!

Mary

Sr. Marketing Manager

How do you empower your team to be more creative?

Brilliant Earth has one of the most collaborative cultures I've been a part of. It is strongly encouraged to partner on initiatives cross-functionally and build teams to solve tough problems. The feeling of support, friendship, and working toward a common goal is palpable and makes this a special place to work.

Sharon

SVP, Customer Operations

What are Brilliant Earth Perks + Benefits

Brilliant Earth Benefits Overview

Brilliant Earth offers a competitive, robust benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan with matching contribution, and commuter benefits. We offer paid parental leave, an open PTO policy, and an employee discount on our products. Employees of Brilliant Earth have access to an Employee Assistance Program which includes mental health counseling, and can participate in regular wellness events led by the culture team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Mission & Volunteering Committee Professional Development Book Club
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer a stipend for continuing education.
Online course subscriptions available
Customized development tracks
Paid industry certifications

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