IT Project Management Senior Advisor

Global Intake Planning & Delivery (GIPD), Global Infrastructure & Operations

Role Summary/Key Objectives:

As a key member of the Global Intake Planning and Delivery (GIPD) team, the Intake & Enablement Lead (IT Project Management Senior Advisor) will be an advocate for the delivery management function across the various Intake channels within Global Infrastructure and Operations (GI&O). The candidate will also be responsible for ensuring visibility across all programs/projects in the GIPD Delivery Management portfolio and pipeline, creating a full purview of connectivity and dependencies across all programs. The Intake & Enablement Lead will be the first point of contact as programs requiring delivery management are introduced into the intake process and will work with the intake team to understand when and why a Delivery Manager is being requested, rationalizing the request against specific criteria and ensuring the right Delivery Manager is aligned to the program/project. The candidate will work closely with the Delivery Management Directors to ensure they have real-time view into capacity, developmental opportunities, and hiring needs.

Specific areas of responsibility are:

• Ensure visibility into pipeline: The Intake & Enablement Lead will be responsible for ensuring a comprehensive picture across programs/projects coming through all intake channels - (Global Intake, Business Funded, IT Foundational Funding, Baseline Funding, etc.)
• Build connectivity across intake and in-flight programs/projects: The incumbent will be responsible for building connectivity to what is in the pipeline, aligning potential impacts across the proposed projects as well as in-flight programs/projects
• Be work intake liaison: The Intake & Enablement Lead will be an active participant in intake processes to ensure Delivery Management aspects are considered, captured, and included in the transition to the assigned Delivery Manager
• Provide demand management: The Intake & Enablement Lead will be responsible for guaranteeing Delivery Managers are supporting programs based on defined criteria and ensuring the Delivery Manager is responsible for driving delivery of the expected value to the business/organizational.
• Be Subject Matter Expert for delivery management for defining/refining Intake processes: The Intake & Enablement Lead will be responsible for providing subject matter expertise to ensure the correct delivery management criteria is adopted for the intake process; the candidate will also provide strong advocacy from delivery management to get the right work and details at the right time
• Analyze and manage capacity: The Intake & Enablement Lead will ensure optimal capacity/load balancing across all projects. The candidate will provide insight and support to DM leadership in aligning the right resources to the right projects (i.e., stronger DMs supporting higher profile programs, identifying good programs for stretch opportunities/career progression opportunities, etc.)
• Consult with leadership on hiring: The Intake & Enablement Lead will consult with GIPD Delivery Management Leadership on hiring needs. Using information learned through the intake processes, the candidate will provide insights on the types of programs/projects that are in the pipeline and/or trends seen with recent intake initiatives and share with hiring leaders to ensure the right candidates are recruited.
• Facilitate Delivery Manager needs call across GIPD delivery organization
• Be point of contact for Delivery Management Value Story: The Intake & Enablement Lead will be the point of contact to tell the overarching story of the value delivery management provides to the enterprise.

Required Cigna Competencies:

• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
• Courage: Stepping up to address difficult issues; saying what needs to be said.
• Manages Complexity and Ambiguity: Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems; operating effectively, even when things are not certain or the way forward is not clear.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Demonstrates Self-Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs to different audiences.
• Interpersonal Savvy: Relating opening and comfortably with diverse groups of people.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.

Qualifications:

• Demonstrated leadership and project/program experience in major enterprise projects and programs
• Ability to lead, influence and drive change in a matrixed environment
• Ability to foster collaboration, value others perspectives and gain support and buy-in
• Strong interpersonal, team building and motivational skills
• Ability to build strong relationships across a highly matrixed organization, at all levels
• Ability to set goals and objectives, prioritize and manage situations to satisfactory completion
• Ability to deal with ambiguity, embracing change and helping others see it as an opportunity and stay focused on goals while adapting to change
• Strong problem-solving skills
• Self-motivated, adaptable, able to motivate others
• Strong written and verbal communication skills, with the ability to create and deliver audience-appropriate presentations
• Foundational knowledge of Agile methodology is preferred

For this position, we anticipate offering an annual salary of $111,500 - $185,900, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.