IT Program Manager

| Peninsula
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

RingCentral delivers cloud business communication solutions that frees people to work the way they want in today’s mobile, distributed and always-on work world. Delivered on a state-of-the-art cloud infrastructure, by combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communication for modern, flexible business environments to thrive in a new world of work.  

 

Job Description: 

RingCentral is seeking a seasoned Project Management professional to lead cross-functional IT Enterprise Application projects. This role is responsible for driving the execution of IT Enterprise Application projects to enable transformation, growth, maturity and scale. You will lead projects that are laying the foundation and helping scale our core internal business systems. You will work cross-functionally with business partners to deliver solutions for our unique internal business needs. A successful candidate will have experience operating in high-pressure situations, a proven ability to handle competing priorities, proven success managing complex projects, and possess a high level of discipline while remaining flexible.  

 

Responsibilities: 

  • Responsible for taking small to large, company-wide, mission critical programs/projects from ideation through final implementation and go-live 

  • Help drive IT to work on the most important projects and programs for RingCentral, and guide through process those same value-driven efforts towards on-time delivery, within scope, and within budget 

  • Responsible for status reporting and metrics around the IT portfolio to leadership teams 

  • Responsible for assessing performance, defining improvements, deploying process changes, and sustaining the long-term health of portfolio, project, and resource management processes 

  • Ensures adoption and implementation of project and program management methodology and oversees project and program management coaching, including waterfall and Agile 

  • Provides overall communication and interfaces with all areas affected by the program/project including cross-functional stakeholders, business sponsors and vendors 

  • Drive prioritization of business requirements and roadmap 

  • Partner with both technical and non-technical peers to execute on work throughout the project life-cycle 

  • Own the program schedule, task assignments, and manage schedule progress - from large phases through to detailed tasks, including understanding and managing dependencies 

  • Become a trusted partner with the business and accepted into the business team’s inner circle of influence 

  • Understand operational issues and opportunities (business processes), and help drive technical solutions to scale business operations and ensure compliance 

  • Drive results; own the portfolio of projects, and lead projects to achieve desired goals while keep cross functional teams accountable 

  • Develop roadmaps and portfolio presentations 

  • Help lead the development and continual refinement of portfolio, project, and resource (projects) management tools and services 

  • Build strong partnerships with cross-functional departments (Product, Sales, Marketing, Services, HR, Finance, Legal) 

  • Works with a high degree of integrity and accountability 

  • Ability to work independently and autonomously 

  • Manage multiple competing priorities simultaneously and drive projects to completion 

  • Ability to work with all levels in the Organization and present and lead meetings with Director/VPs/C-suite  

  • Mentor and work with high performing global Project Managers 

 

Qualifications: 

  • Minimum 7+ years of project management with enterprise solutions in SaaS environments 

  • PMP, CSM, ITIL certifications a plus 

  • Experience with IT, Sales, Marketing, Services, Financial, HR, Legal, SaaS Systems (e.g., NetSuite, Salesforce, Workday) 

  • Proven experience in managing multiple large programs/projects in an enterprise environment 

  • Excellent communication, problem solving, conflict / resolution management, active listening, time management, and interpersonal skills required 

  • Experience with Agile methodology a plus 

  • Ability to work independently and in ambiguous situations 

  • Experience leading an internationally distributed team 

  • Ability to learn and adapt quickly 

  • Vibrant and energetic attitude, willingness to perform and get things done 

 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Through our CSR program, RCause, we take pride in our commitment to inclusivity, sustainability, and giving back to our communities. We offer employee matching and Volunteer Time Off.
Partners with Nonprofits
At RingCentral, we partner with nonprofits that drive impact towards environmental sustainability, social impact and responsible governance.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our dedicated Learning & Development initiatives include Unconscious Bias AND Diversity & Inclusion training which are core to our mission in fostering, educating, and building our inclusive workforce
Mean gender pay gap below 10%
Diversity Employee Resource Groups
From Black Lives Matter, Women leaders, Pride, Hispanic heritage, Mothers and more, these employee-led ERG’s are a special part of our culture that we take pride in supporting and growing.
Hiring Practices that Promote Diversity
Our active hiring practices don’t discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital or veteran status.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
RingCentral employees can contribute up to $5000 annually for Dependent Care FSA and up to $2750 for Health Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy can cover up to 50% of out of pocket expenses.
Wellness Programs
Our wellness programs include fitness and yoga classes, meditation and nutrition sessions and more, to keep all our employees feeling their best!
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that promote working together and having fun!
Mental Health Benefits
Mental health is very important to us, that’s why we have partnered with Headspace, offer counseling options, and conduct frequent virtual yoga and meditation sessions, to support our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RingCentral makes a matching contribution of 50% of your first 6% deferred.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
We offer employee matching for charitable donations and through our Dollars for Doers program, RCause will donate $10/hr on behalf of any employee volunteering at the nonprofit of their choice.
Child Care & Parental Leave Benefits
Child Care Benefits
Supporting our working mothers, we’ve partnered with Milk Stork to deliver milk to their babies when traveling. We also send out gift boxes to all our new mothers and fathers!
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
RingCentral sponsors family oriented events ___.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
RingCentral offers employees professional development opportunities like Onsite training courses.
Diversity Program
Lunch and learns
Promote from within
More Jobs at RingCentral152 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Internships
new
Remote
Internships
new
Peninsula
Design + UX
new
Peninsula
Internships
new
Peninsula
Internships
new
Peninsula
Internships
new
Colorado, CO
Internships
new
Colorado, CO
Internships
new
Colorado, CO
Project Mgmt
new
Peninsula
Finance
new
Remote
Sales
new
Remote
Marketing
new
Remote
Operations
new
Colorado, CO
Operations
new
Colorado, CO
HR + Recruiting
new
Remote
Project Mgmt
new
Peninsula
Marketing
new
Peninsula
Marketing
new
Peninsula
Internships
new
Remote
Finance
new
Peninsula
Marketing
new
Peninsula
Marketing
new
Peninsula
Marketing
new
Remote
Marketing
new
Remote
Operations
new
Remote
Data + Analytics
new
Peninsula
Sales
new
Remote
Developer
new
Peninsula
Design + UX
new
Peninsula
Sales
new
Colorado, CO
Operations
new
Colorado, CO
Sales
new
Colorado, CO
Internships
new
Peninsula
Internships
new
Peninsula
Internships
new
Peninsula
Marketing
new
Peninsula
Operations
new
Peninsula
Internships
new
Remote
Product
new
Peninsula
Product
new
Peninsula
Product
new
Peninsula
Operations
new
Peninsula
Marketing
new
Peninsula
Developer
new
Peninsula
Project Mgmt
new
Peninsula
Project Mgmt
new
Peninsula
Finance
new
Peninsula
Internships
new
Peninsula
Operations
new
Colorado, CO
Marketing
new
Peninsula
Marketing
new
Peninsula
Data + Analytics
new
Remote
Data + Analytics
new
Peninsula
Marketing
new
Peninsula
Product
new
Remote
Marketing
new
Peninsula
Design + UX
new
Remote
Product
new
Peninsula
HR + Recruiting
new
Remote
Project Mgmt
new
Colorado, CO
Sales
new
Colorado, CO
Operations
new
Peninsula
Operations
new
Peninsula
Content
new
Colorado, CO
Developer
new
Peninsula
Design + UX
new
Peninsula
Product
new
Peninsula
HR + Recruiting
new
Remote
Marketing
new
Peninsula
Content
new
Peninsula
Finance
new
Peninsula
Design + UX
new
Colorado, CO
Finance
new
Remote
Product
new
Peninsula
Product
new
Peninsula
Finance
new
Peninsula
Operations
new
Remote
HR + Recruiting
new
Remote
Operations
new
Peninsula
Product
new
Peninsula
Sales
new
Peninsula
Developer
new
Peninsula
Developer
new
Peninsula
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView RingCentral's full profileSee more RingCentral jobs