Instructor Partnerships Senior Associate
Udacity is on a mission to change lives, businesses and nations through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.
The Instructor Partnerships and Success team at Udacity is responsible for building and engaging Udacity’s community of instructors. In the Senior Associate role, you will drive the search and contract process for a portfolio of programs. You will have the opportunity to interact directly with instructors by managing outreach, executing deals, and nurturing a future pipeline for our learning programs. Our instructors range from industry practitioners to entrepreneurs. This is a great opportunity for those interested in a blend of hiring/recruiting, partnerships, and relationship management.
You will be a key member of the Instructor Partnerships and Success team, reporting to our Senior Manager of the Instructor Partnerships and Success team. Instructors are an integral part of Udacity’s success and as a Senior Associate you will drive the search and contract process for your own portfolio of programs. Additionally, you will build on our existing processes and vendor partnerships related to evaluation, contracting, and incentives.
What You’ll Do
- Identify, connect, vet, and sign Instructors on the Udacity Instructor network
- Responsible for end-to-end instructor partnership for assigned programs; may include identification of target instructor profiles, initial outreach and screens, scheduling appointments, deal/term negotiations (including drafting term sheets), and coordinating post-contract processes
- Manage instructor talent pipeline across multiple programs, and comfortable with working in undefined situations and under deadline pressure
- Implement innovative ways to engage and support our instructors throughout the lifecycle of partnership from onboarding, course development, and offboarding
- Develop and iterate on instructor partnership processes.
- Actively collaborate within the Content team and other stakeholder groups to understand instructor quality dependencies and align workflow
- Utilize CRM/ATS software to track progress on program level staffing
- Contribute to instructor partnership strategy, experience, and processes at Udacity
What We Value
- Comfort partnering with external stakeholders via different channels (experience may range from community management, communications and content writing, recruiting, or sales/business development).
- Three to five years experience with external stakeholder management may include customer success or experience, sourcing, recruiting, sales, and business development.
- Quick learner, who can operate independently, not afraid to operate in a fast-paced, ambiguous environment managing competing priorities.
- Curious to learn about cutting-edge technology domains and passionate about the impact of technology in education.
- Resourceful, proactive, and creative when problem solving, and able to exercise sound judgment
- Ability to develop and iterate on team processes and operations to help scale team’s work
Applicants must be currently authorized to work in the United States on a full-time basis.
Learn more about Udacity's Values
Students First - Better Together - Entrepreneurial - Data Driven - Candid and Direct - Talent Obsessed
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