Implementation Coordinator at Abrigo (Raleigh, NC)

| Raleigh-Durham, NC
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We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes - from anti-money laundering to fraud detection to CECL readiness to lending workflows - empowering our customers by addressing their Enterprise Risk Management needs.

Abrigo is seeking an organized, customer-focused Implementation Coordinator. This position involves management of multiple internal and external projects simultaneously and collaboration with resources across departments. Projects are technical in nature and require sound understanding of banking industry and Abrigo's software.

Coordinators are responsible for defining project scope and objectives, managing timeline and communicating clear expectations to the client throughout the project duration. The ideal candidate is self-motivated, self-directed, and can work within a team. This position will be based in Raleigh, NC or remotely.

What You'll Do:
  • Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures
  • Collaborate with internal resources to develop project strategies, ensure project deadlines are met, and arrange meetings between team members and clients
  • Organize, attend, and participate in stakeholder meetings
  • Keep detailed project notes and records including meeting minutes and comprehensive project documentation
  • Create project schedules and task lists for team members
  • Monitor progress of all current projects by tracking and managing paperwork, analyzing project and cost performance, keeping team members updated on current information, determining project changes, and creating a project management calendar for fulfilling each goal and objective.
  • Prepare necessary presentation materials for meetings
  • Assess project risks and issues and provide solutions where applicable
  • Work with resource management on resource planning, availability and allocating according to project pipeline
  • Collect management requirements and translate them into projects pipeline
  • Communicate to management changes to the project scope, project schedule, and project costs
  • Report and escalate to management as needed
  • Update job knowledge by participating in educational opportunities and reading professional publications
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different request and exploring opportunities to add value to job accomplishments.

What You'll Need:
  • Bachelor's degree
  • Strong analytics and problem-solving skills
  • Ability to work well with large and diverse teams
  • Ability to work under pressure
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills.

What You'll Get:
  • Market competitive total rewards package
  • To be part of the Heart & SOUL of a winning company with an inspiring mission
  • The opportunity to Make Big Things Happen
  • Competitive salary along with full health benefits with an HSA option
  • Unlimited PTO and bank holidays
  • 401(k) plan and company match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.

Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] with the subject line accommodation.
More Information on Abrigo
Abrigo operates in the Fintech industry. The company is located in Austin, TX, Madison, WI and Raleigh, NC. Abrigo was founded in 2000. It has 613 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 5 open jobs at Abrigo, click here.
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