Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At Blackline, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
The Implementation Consultant, AR Products is responsible for implementing the company's software products with its customers. Using their extensive knowledge of the BlackLine's AR Cash Application and AR Management software, they can advise customers on best practices and work through complex requirements to configure the software to perform as needed. The role also provides subject matter leadership and expertise within the department.
You'll Get To:

• Engages with a diverse portfolio of customers and delivers implementation projects of multiple, concurrent, complex and/or enterprise-level projects with minimal supervision.
• Provides advisement on industry best practices for use in the configuration of the BlackLine suite of products
• Works with Project Manager(s) to drive and manage all project phases and milestones to completion within budget, scope, schedule, and customer satisfaction.
• Contributes to and maintains documentation throughout the implementation to include - timecard entries, data requirements, and issue trackers and risk mitigation plans, etc.
• Utilizes business acumen, Accounting/Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert to address customer use cases and business challenges.
• Collaborates with all key stakeholders regarding project progress and next steps in a real time manner.
• Provides training and guidance to customers throughout the project.
• Collaborates and contributes to team goals and successes, including development of new processes, partnering cross-org to assist with product development, identifying implementation process improvements, and delivering training across the teams and subject matter expertise
• Elicits, documents, interprets and translates customer business requirements to be used for application configuration and project delivery.
• Assesses, troubleshoots, and tests BlackLine products during the implementation cycle.
• Maintains knowledge of products and best practices by attending training and continuous learning.
• Performs additional tasks and responsibilities as assigned

What You'll Bring:
Education: Bachelor's degree or equivalent work experience
Technical/Specialized Knowledge, Skills, and Abilities:

• At least 3 years of experience in customer facing Consulting Services, Customer Services and/or Professional Services environment
• Experience and Expert knowledge of accounting terminology and processes. Specifically, the Accounts Receivable process of Cash Application and Collections.
• Excellent verbal and written communication skills, strong organizational skills, and attention to detail

• Experience in a high revenue producing environment (e.g. billing of time and materials)
• Experience communicating and presenting to a diverse set of people
• Experience in a customer-facing services delivery role
• Experience in contributing to team projects
• Experience in a customer-facing role across groups and organizational levels
• Demonstrated strong technical problem-solving skills
• Knowledge of MS Office, MS Project, Salesforce, Accounting software
• Effective problem-solving and critical thinking skills
• Strong customer relationship skills
• Ability to prioritize with competing priorities
• Ability to navigate ambiguous or difficult situations or personalities
• Must be proactive, self-starter, and have a sense of urgency
• Ability to interact and collaborate with all levels of staff across the organization in both internal support groups and external customer stakeholders

We're Even More Excited If You Have:

• Four plus years of experience in Accounts Receivable / Cash Application / Collection processes
• Four years of experience with enterprise ERP products (Oracle, SAP, JD Edwards, NetSuite, ...)
• Accounting degree/CPA preferred
• Software background preferred
• Technology background/experience preferred

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
Salary Range:
USD $79,300.00 - USD $112,600.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.