IB Change - Program Manager - 203189 at Credit Suisse (Raleigh, NC)

| Raleigh-Durham, NC
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The Global Markets Change Management team handles the program management and oversight of pivotal initiatives for the broader Global Markets business lines and cross-division functions. In addition to broader program oversight, the GM Change Team also handle day to day prioritization of business as usual requests including project management of strategic business results via project planning, test case building, user acceptance testing, implementation and training.


This role is for a Program Lead. The Program Leads are encouraged to take full end-to-end responsibility for all projects in their remit. They may be engaged in multiple projects and multiple teams simultaneously as delivery progresses towards the target operating model. Specifically this role is to manage the definition and scope of the regulatory program and ensure these requirements enable the IB's regulatory compliance and align to the future state client architecture.

  • Perform business analysis to help define solution options and recommendations, including pros/cons and rationale for recommendation
  • Work with global business partners in understanding and translating requirements to the underlying data
  • Facilitate the documentation of requirements with the business analyst and conduct reviews with business partners and achieving signoff
  • Provide review and sign off of user acceptance testing for business users
  • Build key project documents such as end-to-end current/future business process flows, use cases, BRD, cost/benefit analysis
  • Identify and document process changes and system improvements
  • Ensure process improvement through redesign is at the forefront of all initiatives
  • Evaluate measurable project benefits, i.e. increased revenue, efficiency and control
  • Establish positive relationships with various functions and businesses throughout IB
  • Facilitate working groups tasked with solving specific data challenges within the organization

Your future colleagues

This role will be engaged in projects that will ensure the business divisions are in regulatory compliance and align to the future state client architecture. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global cultural value

Your skills and experience

  • Equivalent experience of at least 5-7 years in project management with a leading consulting firm within financial services or an International investment bank
  • Track record in delivering major projects especially projects delivered in an investment bank or similar institution is a plus!
  • Detailed knowledge of investment banking processes - front to back!
  • Involvement with delivery of significant process and technology change
  • Proven experience of dealing with senior management
  • Experience in achieving results in a project context using resources that do not report directly to you (e.g. from clients, from other departments, external suppliers)
  • Dedication to fostering an inclusive culture and value varied perspectives.
More Information on Credit Suisse
Credit Suisse operates in the Fintech industry. The company is located in New York, NY and Morrisville, NC. Credit Suisse was founded in 2022. It has 56165 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 69 open jobs at Credit Suisse, click here.
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