Job Description As a member of the Global Technology Product & Agility Office, you will play a key role in transitioning JPMorgan Chase & Co. to a product-aligned, customer-centric, agile-delivery software development organization. JPMC is embarking upon a large transformation program sponsored by our Global CIO across all Enterprise Platforms affecting how 18K employees work together to deliver value to the firm.
We are looking for an outstanding Associate to join the Program Management team and play a crucial role in identifying, improving and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. Working at the intersection of business and technology, you'll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership and communication skills. No matter where your career ultimately takes you, you'll make a meaningful impact and lasting connections with outstanding colleagues and mentors.
We are a team aiming to improve our decision-making abilities and accelerate the speed and quality of change through transparency, focus and alignment. We are driving an ambitious program of Objectives and Key Results (OKR) Adoption and Implementation and are looking for an expert in applying outcome focused approaches and methodologies to help to drive this change. You will connect the ambition of high quality OKRs with a thorough and systemic approach to the data required to support and shape them. The successful candidate will be an expert in 'a' field but also able to branch into others quickly, thriving on the challenge and enjoying the chance to collaborate.

• A quick learner who is comfortable with uncertainty and, having devised a solution, can quickly change it if required
• A self-starter with plenty of initiative and a strong work ethic and who is proactive and able to tailor solutions to meet different client needs
• Work collaboratively with the team and be comfortable working with a variety of stakeholders, across Technology, Finance and Business Management and Lines of Business
• Have the confidence and ability to develop OKRs in close liaison with front office and technology partners and brief senior leadership with findings / recommendations
• Can pivot to support other parts of the team, such as running an OKR workshop or bespoke training session

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• At least 4 years' experience building and executing OKRs across multiple levels
• Experience in multi-disciplinary teams, with an end-to-end view of systems and processes
• Demonstrates a passion for using data to solve problems and deliver value
• Strong problem-solving skills and ability to logically analyze complex requirements, processes and systems
• Experience of creating analytics dashboards or reports, ideally in support of an OKR framework (or equivalent)
• Strong capabilities of business intelligence and data visualization tools such as Tableau
• Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
• Ability to work with business heads and leads to understand key metrics relevant to their objectives / strategy
• Experience in delivering a digital agenda and transforming an organization's culture - desirable
• Experience of product management lifecycle and agile development practices - desirable
• Project / program management qualifications (i.e. APMP, MSP etc.) as well as affiliation to professional project management body - desirable

Our Technology team relies on smart, driven people like you to develop applications and provide tech support for all our functions across our network. Your efforts will touch lives all over the financial spectrum and across all our Lines of Business. You'll be part of a team specifically built to meet and exceed our evolving technology needs.
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.