About the job
The Red Hat Global Learning Services team is looking for a Global Delivery Program Manager to join us in Raleigh, NC. In this role, you will assist in launching Red Hat Training products into the market, including information and requirements gathering, prioritizing initiatives, ensuring operational and system readiness, meeting finance requirements, enabling sales and partner readiness, organizing global pilots and instructor enablement activities, and facilitating special events. You'll need to be experienced at concurrently managing many releases and balancing between attention to detail and seeing the bigger strategic picture. If you're a creative thinker and a master multi-tasker, this is the opportunity for you.
What you will do

• Deliver cross-functional launch process to bring new products to market, including SKU life cycle, product messaging, and operational and delivery requirements or readiness
• Serve as the point of contact between the product development team and broader services team; document offering specifications and communicate necessary details to respective stakeholders
• Collaborate with services marketing to prioritize field marketing initiatives, lead generation campaigns, launch activities, and resource requirements based on product roadmap and industry trends
• Lead ongoing weekly go-to-market meetings with a broad range of global stakeholders while building consensus and leading through influence

What you will bring

• Bachelor's degree
• 3+ years of experience in a revenue-generating commercial software training organization
• Outstanding written and verbal communication skills
• Excellent project and program management skills
• Good knowledge of tools and processes related to go-to-market strategies
• Ability to work across departments and global audiences to build solid relationships and gather necessary information as related to go-to-market strategies
• Diverse skill set, with an ability to rapidly shift between tasks ranging from writing a product description to leading a go-to-market call
• Solid working knowledge of course development cycles, launch strategy, training marketing, competitive pricing, business development, certification programs, and key deliverables related to bringing blended training products to market is a plus

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.