Expert Program Manager at NICE CXone

| Atlanta, GA
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Position at NICE Actimize

About Us:

NICE (NASDAQ: NICE) is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.

The NICE Actimize division is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cyber-crime, sanctions monitoring, market abuse, customer due diligence and insider trading. More than 100 of the world's top global financial institutions and regulatory bodies rely on NICE Actimize to increase their insight into real-time customer and employee behavior, transactions, and activities. As a result, these organizations have reduced and prevented financial crime activities, minimized money laundering exposure, increased investigator efficiency and improved regulatory compliance and oversight.

NICE Actimize is currently seeking a technical, hands-on, customer-focused Senior Program Manager to join our dynamic Professional Services team. This person will be responsible for organizing, mentoring and leading project teams to deploy our business solutions within the financial services sector.

Responsibilities
  • Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment
  • Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints
  • Build and manage client relationships
  • Mentor staff with a hands-on approach and foster a learning and growth environment
  • Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues

Qualifications
  • Minimum of 5 years, hands-on, technology experience - A MUST
  • Minimum of 2 years project management consulting experience for a software vendor
  • Proven experience managing several major projects involving diverse operations and technology groups
  • Financial securities industry experience including Risk Management, Compliance. AML
  • NICE Actimize experience - A PLUS
  • Strong problem solving skills
  • Proven ability to negotiate and influence business decisions and directions
  • Excellent organizational skills
  • BA degree
  • Ability to travel 25% of the time


NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.
More Information on NICE CXone
NICE CXone operates in the Analytics industry. The company is located in Sandy, UT, Columbus, OH and Hoboken, NJ. NICE CXone was founded in 1997. It has 2020 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 91 open jobs at NICE CXone, click here.
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