Job Description The Global Technology (GT) group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the people you coach-will thrive.
As an experienced Agility Lead, your mission is to help the GT organizations team of innovators, product owners, product managers, scrum masters and technologists unlock their agile potential to deliver next-level solutions that improve the way our business is run. Your expertise in various domains including lean, culture, collaboration, facilitation, professional coaching, process improvement and a focus on delivering value will be counted on to set direction and solve complex and mission critical problems, internally and externally. Your quest to embracing leading-edge technologies and methodologies inspires your team to follow suit. The Agility Lead will have a deep understanding of the Agile domain and a passion for continuous improvement and coaching.
This role involves a wide array of duties and responsibilities, including:

• Help to build a centralized GT coaching team
• Coaching and delivering effective models that enable the organization
• Model advanced agile coaching competencies to elevate and inspire others to develop their own coaching competencies.
• Use professional coaching, mentoring, facilitation and training to support leaders on their personal development journeys.
• Increase GT wide organization alignment through coaching
• Advise the central Product Office on GT Product Model roll-out
• Help the org identify impediments and discover ways to remove dependencies
• Foster strategic relationships within the GT org and wider in the firm
• Help guide the organization on using Agile practices and values to delight customers.
• Guide members of the organization to build agile mindsets and thrive in an agile environment
• Support Leaders in developing their leadership effectiveness
• Help assess the Agile health and fluency of the organization and coach to higher effectiveness, at a pace that is sustainable.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution.
• Help build a thriving agile community inside of the GT organization and across the firm.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Providing all support to the team using a servant leadership style whenever possible and leading by example.
• Collaborate to build interactive trainings and training programs to support budding agilists and experts alike.
• Connect with other Agile and training orgs within the firm to share ideas and collaborate where possible.
• Identify and use metrics to support and guide continuous improvement

The role requires a variety of skills and capabilities, including:

• Experience in a strategic Agile Coaching role for at least five years that was diligently applying Agile principles, practices, and theory.
• Deep Lean/Agile skills including at least 2 years in one or more of the agile roles, Scrum Master, Product Owner, or Agile Team Member,
• Excellent skills in Facilitation, Training, Mentoring and Professional Coaching
• Strong experience in at least 1 agile coaching domain and knowledge of the others
• Understanding of major agile frameworks (Scrum, Kanban, SAFe, LeSS, or Scrum @ Scale) and 3 or more years' experience in at least 1 framework
• Strong social and emotional intelligence.
• Good skills and knowledge of lean, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of various well-documented patterns and techniques (example: scrum, Kanban, XP, DevOps, story mapping, example mapping, transformation plans, operating models, scaled agile frameworks).

Additional skills preferred, but not required, include:

• Knowledge of professional coaching approaches such as ORSC, Co-Active, etc.
• Agile Coaching Certification (ICE-AC, CEC, CTC) or Professional Coaching Certification (ICF-ACC, ICF-PCC or ICF-MCC)

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.