Engineering Project Manager, Firmware (Remote) at Juul Labs

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Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.


The Firmware Engineering Project Manager will support the firmware development workstreams, as well as help with cross functional requirements gathering and workstream tracking for internal customers of firmware. This role will be responsible for ensuring that firmware deliverables are tracked and scheduled according to priority and delivery date, and for helping identify gaps, and organizing meetings to align on solutions.

EPMs at JUUL are highly collaborative: we work across all functions and leadership levels to formulate and execute project plans, risk mitigation activities, strategic product plans, and continuous improvement activities. The ideal candidate will either have experience working within or with firmware teams, or have a strong aptitude and willingness to learn firmware concepts such that they can be a first line of contact to the engineering team, and inform those discussions at an appropriate level. Additionally, the candidate will need to be flexible and respond quickly, energetically, and enthusiastically to changes in priorities, timelines, and project scope, while providing thoughtful recommendations to program managers and senior leadership. Additionally, the candidate 

  • Maintain frequent cross functional communication with the Firmware team and our internal customers
  • Create and maintain project schedules (2-4 projects at any time)
  • Demonstrate cross-functional organization, communication, and management
  • Create meetings and document action items and progress, including sending meeting minutes and enabling cross functional alignment activities.
  • Willingness to travel to various Bay Area locations, including Mountain View and San Francisco. Occasional overseas travel, particularly to China may also be required.
  • Report and present to senior management on project status and schedules
  • Support the Product Lifecycle Management process for new products from research and development to manufacturing scaleup and product launch.
  • Follow JUUL Labs’ design control and documentation procedures (experience with controlled document management processes in the medical device or pharmaceuticals fields is helpful)


  • 4+ years of project or program management, product development, continuous improvement, or similar experience.
  • A track record of strong cross functional communication skills
  • A strong initiative to driving projects to completion independently
  • Bachelor's Degree in a science or engineering related field
  • Demonstrated ability to absorb lots of deeply technical information, and use that knowledge to inform high-level discussions with other teams


  • Experience working with firmware engineering teams, or in an environment with a firmware controlled product/solution
  • Experience working with cross functionally with multiple engineering disciplines
  • Experience developing product in a FDA regulated consumer product industry
  • Understanding of quality systems, documentation, and design control in a regulated industry


  • Mission-driven: we act in the best interest of the customer.
  • Deeply curious: we seek to understand and ask Why? repeatedly.
  • Relentless and crystal-clear communication: we sniff out and resolve ambiguity.
  • Objective and analytical: we seek data and know the difference between facts and opinions.
  • Synthesis: inspiration comes from many sources. We work cross-functionally to bring out the best ideas and build the best possible plan.
  • Big plans, small ego: we're committed to our vision, our plan, and our team.
  • Follow through: we do what we say we’ll do. We seek accountability for ourselves and expect it from others.
  • Leadership: we are strong cross-functional leaders. Our colleagues give us permission to lead even when the org chart does not dictate it, but because we’ve earned their respect by helping them to be the best they can be.
  • We get our hands dirty: plans are nothing without execution.


  • A place to grow your career. We’ll help you set big goals - and exceed them
  • People. Work with talented, committed and supportive teammates
  • Equity and performance bonuses. Every employee is a stakeholder in our success
  • Boundless snacks and drinks
  • Cell phone subsidy, commuter benefits and discounts on JUUL products
  • Excellent medical, dental and vision benefits
Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.
More Information on Juul Labs
Juul Labs operates in the Other industry. The company is located in District of Columbia, WA, Austin, TX, Dallas, TX, Pasadena, CA, Mountain View, CA and San Francisco , CA. Juul Labs was founded in 2007. It has 1612 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Mental Health Benefits. To see all 64 open jobs at Juul Labs, click here.
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