EHR Integration Project Manager at iRhythm Technologies, Inc. (Remote)

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About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need – answers.


About this role:

The EHR Technical Project Manager will act as the focal point for all pre-sales activities and post-sales implementations of iRhythm’s EHR Integration service. You will be our go-to person for our customers as you lead them through our implementations and ultimately to go-live, while setting them up for a successful long term experience with our integration service. Managing these projects successfully will take a mix of people skills, project management, and technical expertise in configuring our integrations.

We are looking for an analytical, detail oriented individual with the ability and desire to work in a fast paced, rapidly changing environment. While a large piece of the role is customer-facing, this team interacts with nearly every other division at iRhythm and are looking for someone that is excited about continuing to improve our processes, our collaboration with others within iRhythm and the other companies we work with, and the overall value that our customers get out of the comprehensive iRhythm solution.

Responsibilities include:

  • Interacts with clients to understand integration need; works with the sales team to evaluate the account fit and readiness
  • Analyzes and documents customer requirements and business workflow for integration implementations
  • Responsible for project management of implementations of iRhythm’s EHR interface engine with customers
  • Work and communicate independently with the client’s implementation team on regular basis
  • Oversees testing and validation of implemented interfaces based on customer requirements
  • Assists sales team in explaining iRhythm’s interface mechanisms and details to the clients on pre-sale conference calls.
  • Follows project management mechanism to track EHR implementation process on regular basis throughout the implementation, ensuring timely completion of all technical and workflow components both at our customer and iRhythm
  • Align with customer on action plan that achieves success metrics and goals of the EHR integration and accelerates adoption of Zio throughout account.
  • Post implementation transition of accounts to the Customer Care organization for ongoing support
  • Drive continuous improvement of our processes and value to customers by leading and executing on internal projects, interacting with multiple internal and vendor stakeholders

About you:

  • Exceptional customer service orientation with a focus on collaboration and flexibility when working with both external and internal stakeholders.
  • At least 3 years of integration experience with EHR’s (Epic experience preferred).
  • Significant knowledge of, and experience configuring, HL7 integration engine solutions (Mirth preferred, others are ok!)
  • Significant knowledge of HL7 and experience coding messages (i.e. ORM, ORU).
  • Experience with scripting (we use javascript, we’re looking for experience with any language) with regular expressions
  • Ability to multi-task and prioritize business requirements in a dynamic, fast paced environment.
  • Significant experience with Microsoft Office and associated tools for project management
  • Excellent communication and presentation skills
  • Proven success in working with health systems or providers in a strategic and consultative capacity, ideally including workflow consultation with customers and prospects.
  • Strong understanding of the healthcare landscape and health economics is preferred.
  • Bachelor’s degree or relevant experience in the healthcare field.

What’s in it for you:

This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.

IRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!


Location: US Remote

FLSA Status: Exempt 

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.

#LI-AB1

#LI-Remote

More Information on iRhythm Technologies, Inc.
iRhythm Technologies, Inc. operates in the Healthtech industry. The company is located in San Francisco, CA, Huntington Beach , CA, Houston, TX and Lincolnshire, IL. iRhythm Technologies, Inc. was founded in 2006. It has 877 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 41 open jobs at iRhythm Technologies, Inc., click here.
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