Director, Project Management

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Turn your passion for collecting into a career at Collectors Universe. We're the leader in third-party authentication and grading services for high-value collectibles including trading cards (Professional Sports Authenticator), coins (Professional Coin Grading Services), video games (Wata), event tickets, autographs, and memorabilia. If you’re a collectibles enthusiast, or if you want to help us in leading the global expansion of the collectibles market through our values of integrity, teamwork, and innovation, we’d love to hear from you. 

We are seeking a Director of Project Management to drive the overall project and program management function within Operations; providing leadership, coordination, strategic direction, and management of all PMO processes and functions. Working with a broad group of business, product and technology leaders, this individual will ensure prioritization and successful delivery of initiatives across the Operations team. Collectors Universe is experiencing tremendous growth, and to support this record volume and to achieve our long term objectives, we need to to build out new facilities and capabilities. These projects will include the optimization of new production facilities, reconfiguration, and optimization of existing operations, automation solutions, and supporting integration and integration of new businesses that come from organic growth or acquisitions.

This position reports to the COO and is based out of our California headquarters.

What You’ll Do

  • Provide project leadership, management, and coordination amongst operations, Tech, HR, Real Estate, Finance and other cross functional, and 3rd party participants to accomplish optimization objectives through a defined timeline/critical path, active issue tracking, and meeting defined milestone dates
  • Develop, monitor, and complete projects in line with opex and capex budgets, with a particular emphasis on the project development stage to maximize capital benefits while meeting operational and service objectives
  • Develop and maintain project communication, meetings, documentation and status updates at the team, stakeholder, and executive steering levels
  • Provide leadership and direction to the project management team to support business growth, with a focus on attracting, developing and retaining high performing talent and leveraging data to track and evaluate organizational performance 
  • Develop, maintain, and publish Ops multi-year, network capacity and optimization plan with input from operations, Business Development, Sales Divisions and Collectors Universe cross functional stakeholders
  • Regular travel to Ops locations throughout the United States and abroad

Who You Are

  • Bachelor's Degree in Business Administration, Operations Management, Industrial Engineering or other related field or equivalent combination of education and experience
  • 10 years of experience in Ops network engineering, program management, and operational support functions, as well as production systems and deployment
  • Complex project management experience in Ops design/build/start-up and systems implementation
  • Demonstrated success as a change agent, with both a willingness and ability to drive through influence and facilitate change 
  • Proven leadership ability and skilled at making forward thinking decisions to motivate, and build effective teams to maximize performance and effect organizational change 
  • Ability to travel regularly to sites across United States and abroad - travel will require the ability to stand and walk through operational environment for extended periods of time

Bonus Points

  • Strong preference for Lean, six sigma certifications or project management certifications

Reasons To Join Us: 

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
  • Vacation: All full-time employees are eligible for paid vacation 
  • Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays 
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions 
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 

About Collectors Universe 

Collectors Universe, Inc. is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit http://www.collectorsuniverse.com. 

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]. 

If you are based in California, you can read information for California residents linked here. 

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQueryLibraries
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    • JIRAManagement

An Insider's view of Collectors

How would you describe the company’s work-life balance?

Work-life balance is the best here! Collectors really takes good care of every employee and makes sure that everyone here has great work-life balance.

Sun

Senior Software Engineer

What's the biggest problem your team is solving?

Okta integrations for employee authentications for security / ease of use, building a robust server/hosting solution to allow our hosted service to expand, exporting our data to BigData while thinking ahead to allow for scaling and reliability, and Collectors Passport, which will provide a universal authentication platform for our customers/users.

Mark

Systems Engineer

What makes someone successful on your team?

If you are inquisitive, thorough and a problem-solver by nature, you will do great on our team!

Jon

Product Manager

How do you empower your team to be more creative?

I think the best way to empower teams is to present them with challenges and make sure they are set up with the right tools and knowledge to tackle those challenges.

Titapha

Engineering Manager

What is your vision for the company?

Tech first! Creating API's that will be a single source of truth for public/internal use. Moving to cloud where we see provides value. Automating testing and being highly confident on deployments. Leveraging ML & CV for helping in pricing, grading, and error checking.

Mike

Engineering Manager

What are Collectors Perks + Benefits

Collectors Benefits Overview

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation: All full-time employees are eligible for paid vacation

Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays

Employee Discounts: Employees receive discounts on select grading services for approved submissions

Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our flexible spending account lets you use pre-tax dollars to cover eligible health care and dependent care expenses.
Disability insurance
Dental insurance
You and your eligible dependents have the opportunity to enroll in a Dental Preferred Provider Organization (PPO) plan offered by Guardian.
Vision insurance
Vision coverage is offered as a Preferred Provider Organization (PPO) plan.
Health insurance
We offer medical, dental and vision insurance coverage for eligible employees and pay a significant portion of the premium for employee coverage.
Life insurance
Collectors provides life Insurance to support your family members or other beneficiaries with financial protection and security.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
This tax-deferred savings and retirement plan allows employees to contribute a percentage of their income to the Company’s 401(k) Plan’s investment funds.
401(K) matching
The company offers a match of 50% of up to 6%.
Company equity
Collectors offers stock options for a number of eligible roles
Performance bonus
Collectors offers performance bonuses for a number of eligible roles
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Paid parental leave includes 8 weeks of paid leave for the birthing-parent at 100% of pay and 8 weeks of paid leave for non-birthing parents, including adoption and foster placement.
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
The Commuter Spending Account can be used to cover qualified transit passes, vanpooling, payments for transportation in a commuter highway vehicle, and qualified parking costs. The parking and transi
Company-sponsored outings
Collectors has company-wide holiday parties and other team-specific events throughout the year
Relocation assistance
Meditation space
Mother's room
Professional Development Benefits
Tuition reimbursement
Promote from within
Continuing education stipend

Additional Perks + Benefits

Our team members are invited to participate in celebrations, holiday events, and team building activities.

One other notable benefit is Employee Discounts: Employees receive discounts on select grading services for approved submissions

Collectors is constantly looking to update its benefits to meet the needs of our employees.

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