Job Description Job Description
We're reimagining the Chase digital experience from the ground up with an audacious goal to grow by 100mm customers in 5 years by delivering significant incremental value through new benefits and experiences and an improved user experience. To start, we're engaging in a quarter-long design work track with a best-in-class external agency and will be partnering across the firm to launch initial experiments to test & learn, build out this vision and strategy, and collaborate with the Commerce business and 3rd party partners to deliver on Chase's aspirations to expand beyond "banking." This is a very exciting cross-functional opportunity to influence and shape the future of Chase digital, across all of our channels and segments.
We need a superstar to join an awesome team to help bring this to life. The optimal candidate should be enthusiastic and passionate about this effort, with experience in large scale-senior stakeholder and program management, as well as a mix of strong product management, strategy, communication and marketing skills.
Early days will include collaborating to refine our vision and strategy, define customer and business outcomes, go to market planning, and building and executing on a learning plan, with a focus on overall program set-up and senior stakeholder management. This person will play a vital role in making sure we're getting set up the right way and making clear progress towards our north star.
Job Responsibilities

• Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Coordinate various managers and technical personnel during all project phases, from initial development through implementation.
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Make sure that all required projects are completed and reviewed by interested parties
• Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
• Ability to define the scope of the project, deliverables, roles and responsibilities in collaboration with stakeholders and business partners
• Manages and appropriately escalates: delivery impediments, risks, issues, and changes associated to the product development initiatives
• An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
• Experience working with quality management approaches, techniques, and principles to ensure quality working with Product Owners and development team to identify and prioritize

Job Skills & Qualifications Required

• 5 - 10 years of experience in financial services, digital platforms and/or software development
• Strong understanding of and ability to work within Agile methodology
• Intermediate to expert level knowledge of JIRA, with ability to build dashboards and pull data
• Excellent verbal and written communication skills
• Good interpersonal skills with ability to relate with people or personnel from different units of the company
• Excellent numerical, analytical, and problem-solving skills
• Ability to build relationship across many fronts
• Ability to focus and pay attention to details at all times
• Ability to work in a team as well as an individual with little or no supervision
• Possesses high level understanding in the areas of web application programming, content management systems, API, database and system design
• Self-motivated individual that possesses excellent time management and organizational skills
• Strong sense of personal responsibility and accountability for delivering high quality work.
• Full understanding of software development lifecycle best practices

Preferred:

• Understanding of the technical aspects of microsites
• Experience working with multi-level management and groups

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities, and non-profits. You'll support the delivery of award-winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences, and next generation banking technology solutions to better serve our clients and customers.
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.