Developer Advocate
Company Description
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
We are launching new products for DevOps/SRE with a product-led go to market and are looking for leaders to build a world-class function from the ground up.We want to win the hearts and minds of developers, DevOps and SRE teams everywhere by delivering value through innovative products and technical thought leadership. We are looking for an exceptional and inspirational Developer Advocate to join us. We believe DevOps and SREs are the true guardians of distributed systems and you will be the face of ServiceNow for these communities, helping them deliver true service resilience. In this role, you will create and present technical and human-centric content to engage the community. You must be a deeply technical storyteller, ideally with an operations background, who enjoys connecting with other technical practitioners and influencers and help them elevate their practice.
ServiceNow is a customer-first company. We're big enough to have resources and scale but small enough that a single person has a surprising amount of ownership and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping our users and customers thrive. Does that sound like an exciting place to work?
Responsibilities
- Engage developers and SRE by creating innovative content, whether it is blog posts, videos, code examples, workshops, webinars etc.
- Speak at industry events, meetups on trends and best practices for DevOps and SRE. Create proposals and CFP abstracts for speaking engagements.
- Build extensions and integrations on top of published APIs.
- Work with Product Management, UX and Engineering to source feedback to make our products, integrations, services and documentation better.
- Host workshops, lead demos, hackathons and meet-ups to help developers understand and evaluate our product capabilities and contribute to our innovations.
- Proactively engage and build relationships with the top SRE thought leaders and earn their trust to advocate the benefits and values of our product to SRE community.
- Design and execute a plan to improve the developer experience with the products, which will include highly technical content and meetup and other events to promote the products and solutions to SRE and developers.
- Have a strong vision for where the industry is going, and stay on top of new technologies, stacks, build proof-of-concept prototypes to try out new ideas or stitch together end-to-end solutions.
Qualifications
To be successful in this role you have:
- 5+ years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, SRE or DevOps.
- Prior experience speaking at technology conferences, blogging and writing technical articles and contributing to popular open-source projects.
- Excellent verbal and written communication skills with readily available references to recently published content.
- Deep familiarity with modern cloud technologies, including AWS, Azure, or GCP; modern agile development practices, including DevOps and related toolsets.
- A blend of experience at enterprises and startups.
- Willingness to travel 30% post-pandemic
Preferred
- Prior SRE or operations experience managing a production application stack.
- 2+ years of experience as a Developer Advocate.
- Active participation in existing open source or other technical communities
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.