Deployment Lead

| Detroit, MI +3 more | Remote
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About InvestNext:

Simply put, syndication is when a group of people comes together to buy a real estate property.

At InvestNext, we believe that syndications have the potential to shift the power and ownership of properties in every neighborhood into the hands of individuals and create more prosperous local communities.

Our mission is to democratize real estate investing by providing a software platform that takes the frustration and manual work out of raising capital and managing investments, allowing syndicators to focus on what matters most.

We are a fast-growing VC-backed startup in the real estate fin-tech space focused on real estate syndication. This role comes with a high degree of autonomy, ownership, and a voice for why we should or shouldn't do something.

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Core Principles:

Curiosity Driven: Every employee, customer, and vendor is an integral part of achieving our goals. We approach every interaction as a learning opportunity with openness, trust, and respect. We strive to build positive relationships with all of our partners in order to grow and succeed together.

See it, Own it: Accountability and intention are at the forefront of our impact. We believe in a strong ownership mindset - empowering each member of our team to take lead in the growth and development of our company and community.

Outcomes Focused: We put accuracy at the heart of everything we do. Our product is created with the purpose of empowering investors from all walks of life; giving them the tools they need to impact the growth and development of their communities.

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About the Position:

The Deployment Lead will join a small team that manages the customer experience to lead the data migration process and support throughout new customers' onboarding process onto the InvestNext platform. A core responsibility of the role will be to translate customers’ historical investment data into the InvestNext data structure and complete data imports (including continually improving and automating parts of the process whenever possible).

A typical day:

  • Start the day off helping the support team catch up on outstanding overflow support tickets.
  • Meet with a recent customer to review the final data that was imported to their site based on the information provided.
  • Complete excel import templates based on provided historical investment data.
  • Meet with the product design lead to provide feedback on a new feature in development.
  • Join the daily team stand-up to touch base and share priorities and any roadblocks.
  • Join a sales demo to help scope and set expectations for a large data migration process.
  • Follow-up with several clients who have not yet provided their historical data and are stalled in their onboarding process.

Requirements

What we're looking for:

  • We are looking for someone with a financial background, potentially from experience as an analyst or associate in a real estate or investment management firm. Strong excel skills are required.
  • As a venture-backed start-up, we are growing quickly and everyone operates with a high degree of autonomy, ownership, and a voice in decision making. A new team member should be comfortable working independently and making decisions to address problems as they arise.
  • We do not require any formal education, but a new team member should have strong written and verbal communication skills, be able to lead projects and work in a technical environment (both using internal software tools and supporting our product).
  • Finally, we are looking for someone who will be a champion for our customers, empathize with their experience, and find value and satisfaction from working closely with customers.

Benefits

  • 4 weeks vacation
  • Employee Stock Options
  • Flexible working arrangements
  • Travel to spend time with the team
  • Co-working space allowance
  • Laptop of choice
  • 99% premium covered health, dental, and vision insurance
More Information on InvestNext
InvestNext operates in the Analytics industry. The company is located in Boulder, CO and Detroit, MI. InvestNext was founded in 2016. It has 21 total employees. It offers perks and benefits such as Friends outside of work, Daily sync, Open door policy, OKR operational model, Team based strategic planning and Group brainstorming sessions. To see all jobs at InvestNext, click here.
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Candidate Location Eligibility:
Colorado, CO
Detroit, MI
San Diego, CA

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