Toptal
Remote
Remote

Delivery Manager at Toptal (Remote)

+80 more | Remote
Sorry, this job was removed at 5:25 p.m. (CST) on Tuesday, July 5, 2022
Find out who’s hiring remotely Nationwide
See all Remote jobs Nationwide
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About Toptal
Toptal is a global network of top freelance talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the world's largest fully remote company .
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Position Description
As the Delivery Manager, you will be responsible for working closely with Toptal's Sales and Projects teams to secure new clients, scope projects, and plan resources. You will be the primary point of contact for new clients and will be responsible for delivering world-class client experiences, expanding the magnitude of our client relationships in both the SMB and the enterprise space, and serving as the primary escalation point for clients as needed. To excel in this position, you should have a strong background in delivering digital products and a solid understanding of software development using Agile methodologies.
This is a remote position that can be done from anywhere in North or South America. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.
Responsibilities:
  • Work with Toptal's Sales Teams to secure new clients.
  • Work with Toptal's Talent Team to identify and secure resources that ensure the right combinations of expertise and skill set for each client project.
  • Manage a team of Toptal project managers, Developers, and Designers.
  • Direct the execution and delivery of client projects as needed.
  • Brainstorm and execute initiatives for new business development.
  • Ensure all projects are delivered successfully and according to Toptal's process, methodology, and quality standards.
  • Manage client expectations and ensure clients provide all necessary inputs during the entire project lifecycle.
  • Work with the appropriate teams at Toptal to fully resolve any client issues that may arise during an engagement.
  • Build long-lasting, trusted advisor relationships with all Toptal clients.
  • Work with the Toptal Projects team to handle overall project management, time estimation, and resource scheduling, including building project plans and estimating the quality and quantity of resources needed for successful implementation.
  • Prepare engagement revenue and resource forecasts, timesheets and billing information, and weekly/monthly reports.
  • Be in constant communication with team members via Zoom and/or Slack.

In the first week, expect to:
  • Onboard and integrate into Toptal.
  • Meet colleagues in our sales, talent, and operational teams to begin your onboarding journey at Toptal.

In the first month, expect to:
  • Learn about our delivery model, shadow colleagues on existing engagements, and begin leading project pursuits.

In the first three months, expect to:
  • Lead project kickoffs with teams you have built from our talent network.

In the first six months, expect to:
  • Launch exciting new products for clients around the world.

In the first year, expect to:
  • Have established your own go-to teams of software development professionals, established a portfolio of ongoing delivery initiatives, and learned more about digital product development than you could with any other company.

Requirements:
  • 3+ years of experience working in technology consulting or software delivery management.
  • Strong understanding of technology and software development.
  • 2+ years of experience as a project manager using Agile methodologies.
  • A strong knack for establishing and growing strong working relationships with clients.
  • Experience working with distributed teams, including the ability to work effectively as a remote member of a dynamic, distributed team with tight deadlines.
  • Exceptional organizational and leadership skills.
  • You must be self-motivated, quick-thinking, and able to thrive in a fast-paced work environment.
  • Have excellent written and oral communication skills.
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

For Toptal Use Only: #LI-DN1 #southamerica #west #midwest #ussouth #northeast #LI-REMOTE
See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • TableauAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • HighspotCMS
    • DocuSignCRM
Previous
Next

What are Toptal Perks + Benefits

Toptal Benefits Overview

In addition to being fully remote, Toptal has a generous discretionary PTO policy, and people are encouraged to take time off (including a day of BTO or Birthday Time Off). Health and dental insurance are free for employees, as is a subscription to the Calm meditation app. Work anniversaries bring cool Toptal swag, and for our work-from-anywhere workforce, every day is a casual day.

Culture
Friends outside of work
Intracompany committees
Toptal has the TopVibes team, made up of people from each department who plan fun community-building activities throughout the year. Everything from photo contests to scavenger hunts are fair game!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Everyone gets a free subscription to the Calm meditation app.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Toptal is and has always been a fully-remote workplace.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Toptal offers full-time employees with five years of continued service the opportunity to take a two-month paid sabbatical, or a one-month paid sabbatical, and an additional month's paid salary.
Perks & Discounts
Casual Dress
Commuter Benefits
The benefit of remote work is that there's no commute, ever.
Company Outings
Toptal hosts annual team 'Offsites' where team members from across the globe gather by function to meet fellow co-workers and set goals.
Pet Friendly
Toptal loves pets; someone's furry roommate is always adding color commentary to a meeting.
Professional Development Benefits
Job Training & Conferences
Toptal employees are encouraged to seek out classes or conferences that they feel will help them in their career.
Promote from within
Online course subscriptions available

An Insider's view of Toptal

How would you describe the company’s work-life balance?

Toptal gave me the chance to turn my life into a beautiful adventure. Working remotely, connecting with Talent all over the world, collaborating with Fortune 500 companies, while keeping a flexible schedule and being mentored by my Leads and Directors into becoming my best professional self.

Francesca

Talent Acquisition Lead

What does your typical day look like?

Toptal represents the pinnacle of opportunity for anyone that wants to be a part of an innovative company, solving big challenges. Each day represents a chance to help change the world and most importantly, change lives. The culture Toptal has built as a remote company stands on its own. There is no better place to call my “work home."

Shane

Events Manager

How does the company support your career growth?

I am part of a team of humble, smart, and creative professionals. As an individual contributor, I have access to training and development, mentorship, and coaching. The way in which Product Management practices are put into practice is truly remarkable, and I have the opportunity to become a better professional and colleague every day.

Lucia

Associate Product Manager

More Jobs at Toptal