JPMorgan Chase
Hybrid

Control Manager VP - Card Project and Campaign Delivery

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Job Description About This Position: The Controls Manager on the Project and Campaign Delivery (PCD) team will be responsible for process, quality, and control oversight activities of colleagues. The PCD team is involved with campaign and project execution for credit card acquisition and engagement initiatives. This position sits within the Chief Administrative Office organization of Card Services, a key business within Chase's Consumer & Community Banking group.
Responsibilities: This individual will lead efforts associated with complex issue management and resolution, supporting the department in maintaining a controlled environment related to end to end campaign and project execution. This includes understanding the specific processes required for a strong control structure, representing the team in Control Self Assessments, recommending and implementing new processes, driving simplification, reducing complexity, and managing compliance. The position also manages oversight of procedural adherence, documentation, and communication of existing and new processes.
Qualifications:

  • 5 years of controls, marketing or execution experience
  • Experience with Process/Risk Management and Procedural documentation
  • Strong analytical, problem solving and planning skills
  • Must possess in-depth knowledge and understanding of operational processes and related concepts and controls


Ideal Candidate Will Be Able To Do The Following:

  • Drive the development and implementation of process improvements
  • Be a team player that develops strong partnerships and is adept at collaboration with key stakeholders
  • Have the ability to take initiative, influence others, resolve issues and achieve results
  • Ability to perform data assessments and identify business impacts/opportunities and recommend process enhancements


About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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