Client Services Project Manager - Interactive Response Technology (Remote) (Raleigh, NC)

| Raleigh-Durham, NC
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Job description

The main purpose of this role is to manage the assigned IRT studies and programs in a way that ensures all patients get the right study and data integrity are maintained from study go live to close out. It will be important to develop the relationship with the client while the study is ongoing and in such a way that they look to IQVIA as trusted partners.

Key Responsibilities:
  • Act as main point of contact for clients during study maintenance
  • Organize and participate in regular client meetings
  • Respond to Client challenges and requests
  • Manage data changes and client requests.
  • Support helpdesk queries with resolutions.
  • There are some Key Skills that will lead you to being a successful PM within the team;
  • Leadership - being a leader in the study to support the team and manage the client needs. Team Work
  • Team Work -Working with APMs and others to write study guidelines and deliver the projects assigned.
  • Attention to detail - Being able to investigate issues and manage them through to resolution.

Education and Experience

  • Bachelor's degree or equivalent combination of education, training and experience.
  • 4+ Years of Clinical Research or PM experience
  • Experience in working in IRT and eClinical Technology.

*That role can sit remote within the US

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.
More Information on IQVIA
IQVIA operates in the Healthtech industry. The company is located in Durham, NC. IQVIA was founded in 2016. It has 61500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 231 open jobs at IQVIA, click here.
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