Client Project Specialist- Remote, USA
Company Description
Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.
Intelerad offers one of healthcare’s most comprehensive imaging and analytics platforms. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 700 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report. To learn more, visit intelerad.com and follow Intelerad on LinkedIn and Twitter.
Job Description
Job Summary:
The Client Project Specialist is responsible for successful outcomes of small billable projects in support of their existing installation and growth. These projects are built using Intelerad's project methodology that encompasses execution and reporting processes. Project governance, risk monitoring, and other activities are key elements in the daily reality. The Client Project Specialist also collaborates with the Senior Project Manager on their assigned projects.
Duties/Responsibilities:
Oversee small projects and provide proper status and progress including but not limited to module addition, DICOM and HL7 migrations
Manage small projects within the PMO until client acceptance
Liaise directly with project stakeholders (both internal and external) to keep them updated as to progress on different projects
Assist with KPI/metric gathering related to the Project Specialist team deliverables within PMO
Assist in updating Visio or LucidChart diagrams for clients
Suggest and Participate into Lessons Learned Management
Suggest and participate in project processes continuous improvements, in collaboration with other service delivery teams
Coordinating, tracking and following up on trials or early adopter of modules
Creation of tickets for the technical teams to initiate work required for the execution of selling modules/services
Qualifications
Bachelor’s degree in Engineering, Computer Science or equivalent
2-4 years of experience coordinating multiple small projects
Client relations experience in the software industry
Direct experience in a customer facing role with demonstrated ability to gather complex customer requirements
Strong technical aptitude and a quick learner with the ability to understand medical imaging
Excellent analytical, research, organizational and planning skills
Excellent teamwork skills, and the ability to develop and maintain internal and external relationships
Proven ability to influence cross-functional teams
Exceptional communication, influencing and presentation skills
This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.
Additional Information
All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your application.
Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging
Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the US
Meet Intelerad’s Leadership Team: https://www.intelerad.com/en/about/leadership-team/
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