Client Project Specialist- Remote, USA at Intelerad Medical Systems (Nashville, TN)

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Company Description

Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.

Intelerad offers one of healthcare’s most comprehensive imaging and analytics platforms. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 700 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report. To learn more, visit intelerad.com and follow Intelerad on LinkedIn and Twitter.

Job Description

Job Summary:

The Client Project Specialist is responsible for successful outcomes of small billable projects in support of their existing installation and growth. These projects are built using Intelerad's project methodology that encompasses execution and reporting processes. Project governance, risk monitoring, and other activities are key elements in the daily reality. The Client Project Specialist also collaborates with the Senior Project Manager on their assigned projects.


Duties/Responsibilities:


  • Oversee small projects and provide proper status and progress including but not limited to module addition, DICOM and HL7 migrations

  • Manage small projects within the PMO until client acceptance

  • Liaise directly with project stakeholders (both internal and external) to keep them updated as to progress on different projects

  • Assist with KPI/metric gathering related to the Project Specialist team deliverables within PMO

  • Assist in updating Visio or LucidChart diagrams for clients

  • Suggest and Participate into Lessons Learned Management

  • Suggest and participate in project processes continuous improvements, in collaboration with other service delivery teams

  • Coordinating, tracking and following up on trials or early adopter of modules

  • Creation of tickets for the technical teams to initiate work required for the execution of selling modules/services

Qualifications

  • Bachelor’s degree in Engineering, Computer Science or equivalent

  • 2-4 years of experience coordinating multiple small projects

  • Client relations experience in the software industry 

  • Direct experience in a customer facing role with demonstrated ability to gather complex customer requirements

  • Strong technical aptitude and a quick learner with the ability to understand medical imaging

  • Excellent analytical, research, organizational and planning skills

  • Excellent teamwork skills, and the ability to develop and maintain internal and external relationships

  • Proven ability to influence cross-functional teams

  • Exceptional communication, influencing and presentation skills

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.

Additional Information

All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your application.
 

Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging
 

Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the US

Meet Intelerad’s Leadership Team: https://www.intelerad.com/en/about/leadership-team/

#LI-remote #remoteUSA

More Information on Intelerad Medical Systems
Intelerad Medical Systems operates in the Healthtech industry. The company is located in Broomfield, CO. Intelerad Medical Systems was founded in 1999. It has 539 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 141 open jobs at Intelerad Medical Systems, click here.
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