Company Description

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do. 

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the fifth consecutive year. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.

Job Description

Day-to-day responsibilities include:

• Lead and coordinate quality, efficiency projects and activities to ensure continuous best practices, and drive business results and growth
• Focus on the employee and be an active participant in creating a seamless employee experience
• Analyze existing workflows, perform benchmark gap analysis and assist in the design to deliver HR services in the flow of work
• Develop processes and procedures to effectively meet or exceed customer expectations.
• Define KPI and metrics to monitor content quality, utilization, and process efficiency and simplicity 
• Partner with HR functions, Marketing, IT, and Communications to identify new areas of opportunity
• Utilize ledger of knowledge and process ownership to promote adoption and transparency
• Utilize project management best practices and toolkits to manage multiple initiatives timely and effectively
• Completes all responsibilities as outlined on annual Performance Plan

Qualifications

Experience Required:

• Minimum of 5 years’ experience leading process analysis and redesign efforts utilizing lean methodology or a similar methodology
• Demonstrated experience in influencing others in process analysis and redesign initiatives
• Experience teaching and mentoring others in process redesign and basic quality tools a plus
• Strong analytical skills and ability to translate data into measurable action and present projects to management for evaluation and prioritization
• Ability to present complex processes in easy-to-understand terms to various cross functional stakeholders to receive approval and prioritization
• Ability to prioritize and manage multiple projects, both large and small, with competing due dates and present status to management
• Considerable skills in process improvement, business transformation, customer service, communication, leadership, problem solving and team building.
• Ability to work on project deliverables with minimal supervision and present status and results to management for review/approval 
• Excellent influencing, collaboration, and written/verbal communication skills, with a high level of comfort communicating to all levels of leadership

Other Knowledge, Skills and Abilities:

• Must be detail oriented and highly organized
• Excellent collaboration, teamwork and interpersonal skills
• Advanced knowledge of MS Word, Excel and PowerPoint required
• Knowledge of MS Project and other project management tools a plus
• Strong presentation skills and ability to create presentations. Ability to create process flow diagrams in Visio or other software applications as needed
• General Knowledge of Workforce Management Tools required
• Must embrace change and have a proven track record of process redesign
• Excellent written and verbal communication skills, time management and organizational skills
• Ability to effectively meet customer needs, taking responsibility for customer satisfaction
• Ability to create and comprehend reports and spreadsheets
• Ability to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environment
• Ability to work in a fast-paced, team environment and under pressure of deadlines

Additional Information

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. 

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