Business Execution Lead - Delivery
Key responsibilities of the Business Execution Lead (BEL)
- This person will be responsible for driving the Goal Deployment Program (GDP) within Digital Operations, aligned to MMSD
- Responsible for architecting the data-driven program and implementation approach for Life DI Underwriting and New Business to achieve their multi-year revenue and service obligations to the new MMSD channel.
- Extensive experience in Hoshin Kanri best practices
- Extensive experience leading transformational business and technology programs / projects in a highly regulated industry
- Six Sigma / Lean practitioner background
- Ability to navigate between both Agile and Waterfall methodologies
- Highly collaborative
- Strong communicator
- High sense of urgency with the ability to prioritize multiple efforts and quantify risks, rewards and needs
- Deep understanding of data - ability to understand, digest, capture and interpret data to drive true "data driven decisions"
- Lead Monthly Operating Reviews (MORs) with Digital Operations and MMSD Senior leaders to demonstrate successful outcomes' responsible to develop all supporting communication materials, decks, and TTI reporting
- Must lead the annual GDP plan review / goal-setting event, to include progress to date against the forecasted goals, and updated annual Targets to Improve.
- Responsible to create tools, templates, and training materials to embed Goal Deployment / Hoshin Kanri, as well as a Lean mindset & CI, within the organization
- Assume leadership of in-flight projects and drive to successful completion
- Provide GD program leadership and management to ensure overall successful implementation of initiatives in a compliant manner
- Develop comprehensive GDP Resource and SME support gird
- Develop overarching Goal Deployment Program RACI
- Develop and relentlessly manage GDP Risk Planning and Mitigation plan; raises issues and risks, as well as proposed solutions, and drive resolutions while transparently communicating to appropriate parties
- Deliver continuous improvement of operational performance and processes
- Work closely with leadership on emerging initiatives to deliver & support business growth
- Provide business expertise regarding process design/reengineering
- Create GDP Key Milestones Plan
BASIC QUALIFICATIONS:
- 5+ years of overall industry experience with at least 2+ years of business/IT leadership, business unit leadership, or other functional leadership experience
- College degree, MBA preferred
- 10+ years of senior program/project management experience
- Significant six sigma experience with certification, black belt preferred
- Significant experience presenting to senior leadership and engaging in business negotiations
- Agile & Waterfall experience required, Scrum Master certification desired
- Tangible Risk Management Leadership required
- While this role does not currently have direct reports, a candidate with experience leading teams is a plus
- Strong history of sound decision making
- Self-driven, extremely energetic individual who has the vision of enhancing the new business and underwriting value chain for advisers, clients and operations
- Understanding how to quantify and display business results
- Experience in managing business engagements starting from building strong relationship with the various business leads to balancing a wide variety of priorities
- Proven ability to apply financial insights and draw accurate conclusions from financial and other quantitative information
- Assists in the development and definition of the business partners' strategy
- Excellent communication, presentation, influencing and reasoning skills – ability to concisely tell a story clearly conveying the benefits, risks and action steps
- Demonstrated leadership in coordinating initiatives across business and organizational boundaries, and building effective cross-functional teams
- Ability to travel and work under periods of stress.
- Authorized to work in the United States with or without sponsorship
- Self-directed and motivated individual who is able to operate in a rapidly changing business environment
- Significant emotional intelligence as a senior leader
- Strong cross-cultural skills and abilities
- Must have solid business fundamentals with direct, recent experience, and proven track record of success
- Must have the leadership and communication skills to mobilize the internal organization for the efficient execution of MMSD GDP projects
- Ability to work with stakeholders to devise solutions to their changing needs and requirements while integrating Customer requirements into internal actions; ability to effectively present to a broad constituency in support of GDP initiatives
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
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