Job description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.

Job Overview
To provide day to day supervision of a team, focusing on pre-launch and post-launch activities, ensuring the smooth implementation and conduct of a protocol within Q2 Solutions' internal departments.

RESPONSIBILITIES • Manage staff in accordance with the organization's policies and applicable regulations• Responsibilities include planning, assigning, and directing work• and appraising performance• Provide day to day supervisory support of the team, in conjunction with the Associate Director/ SPMs/Manager, Project Services• Includes acting as a knowledge base for specific sponsor needs, coaching less experienced employees in documentation, processes and issue resolution• Identify where process improvements can be made• In addition assist with the investigation and preventive/corrective actions for reported incidents• Provide mentor support to the team to cover all aspects of their role• Serve as liaison between Project Services and other internal departments during the life cycle of the project• Act as a point of escalation for team members to optimize client delivery• Coordination of client survey follow-up/ ongoing health check calls and overall client relationship building• Enhance global links with SPMs/ADs in line with global link responsibilities• May perform duties and responsibilities of Project or Set-Up Manager when needed, for short-term and long-term assignments• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice

MINIMUM REQUIRED EDUCATION AND EXPERIENCE• Bachelor's Degree Sciences or related field preferred or• Other Equivalent combination of education, training and experience may be accepted in lieu of degree.• 2-3 years of clinical or research industry experience, including 1 year project management / project set up experience preferred or• Equivalent combination of education, training and experience

REQUIRED KNOWLEDGE,SKILLS,AND ABILITIES• Strong interpersonal skills interacting with high level organizations and demonstrated ability to meet deadlines.• Computer proficiency including word processing, presentation, and spreadsheet applications.• Good understanding of medical and clinical research terminology.• Knowledge of Project and Set-Up Management processes and terminology.• Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong interpersonal skills interacting with high level organizations and demonstrated ability to meet deadlines.• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at [email protected] to arrange for such an accommodation.