SailPoint
Austin, TX

AI Project Coordinator at SailPoint

| Austin, TX
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This position (part of our Professional Services team) is responsible for delivery of Professional Services projects for our customers, including interfacing with client project management, managing resources assigned to projects, managing project schedules, project status reporting, and managing project budgets. IdentityAI is SailPoint's newest Software-as-a-Service offering which provides machine learning-based analytics around a customer's identity data. Those analytics can then be used to provide recommendations and a variety of business benefits to the end user.
Responsibilities:
  • Coordinate all project activities for implementations of SailPoint's IdentityAI solution.
  • Guide technical resources on specific tasks to ensure the project's timely completion
  • Serve as point person for the client on service delivery issues / escalations and take accountability for remedying project issues.
  • Ensure that services are provided, implemented correctly and billed in a timely and accurate manner
  • Provide strategic updates on clients' performance to SailPoint Management. Provide regular status updates to account teams and Professional Services Managers.

Requirements:
  • 2-3+ years of professional work experience. This should include 1+ years experience as a Project Manager or Project Coodinator.
  • Excellent organizational skills and ability to multi-task
  • Excellent communication skills and strong experience working with customers
  • Experience with Project Management duties (project planning, resource management, scope, schedule/status, and documentation)
  • Experience managing multiple projects of varying complexity and in varying states of implementation simultaneously
  • Experience in a software/technology company a big plus

Education:
Bachelor's degree or equivalent work experience
Location:
The job is based in Austin, Texas. Local candidates preferred but remote work is permitted depending on experience.
Travel:
Up to 10%
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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