Job Description
This Agility Lead/Scrum Master opportunity is part of our Digital Payments' Software Engineering Group. The Scrum Master drives Agile and Lean frameworks that result in quality product delivery and continuous improvement, enabling the team to reach their goals.
As a Scrum Master, you will act as a servant leader for your team(s) by facilitating clear communication between management and the team. Our Scrum Masters are open, approachable, collaborative, and enjoy working with passionate people. They are proactive in solving problems to help their team(s) succeed. The Scrum Master drives Agile and Lean frameworks that result in quality product delivery and continuous improvement. They embrace agility as a practice. The Scrum Master is responsible for removing impediments that hinder the team(s) from reaching their goals and has a flexible approach that enables the team(s) to rapidly respond to changes.
Our culture of diversity, intellectual curiosity, and problem-solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences, and perspectives. We support teamwork, thinking big, and taking risks in a blame-free environment. We promote self-direction to work on relevant projects while building an environment that provides the support and mentorship needed to learn and grow. We're excited to see what you'll bring to our team.
Please note this will start as a remote position but candidates must be living in the San Francisco Bay Area and willing to commute to Palo Alto office 3x a week in the near future.
Responsibilities:

• Work with the Product Owner to align teams with the product vision, sprint goals, and other necessary information
• Facilitate groups of 30 or more and coach multiple teams across the product
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
• Strong project and time-management skills with the ability to priorize and execute on multiple concurrent projects.
• Champion continuous improvement activities to reduce waste and increase productivity; coach organization to conduct continuous improvement events
• Monitor and review OKRs in order to drive continuous improvements for the sprint teams.
• Communicate organizational impediments to leadership; clear impediments for the team
  • Embrace the concept of continuous learning in your own journey and instill the same in the team(s) you coach
• Coach product owners in the creation and maintenance of the product backlog, including empirical planning
• Appreciate the depths of Lean and Agile practices and principles, and help teams appreciate them
• Teach systems thinking and servant leadership
• Bring ideas from professional facilitation, coaching, conflict management, mediation, and so on to help the team become a high-performance team

This role requires a wide variety of strengths and capabilities, including:

• A track record of success working as a Scrum Master supporting high performing software engineering teams
• Adept at leveraging agile methodologies, values and principles to help the efficient planning, development and execution of complex technical initiatives.
• CSM Certification is required & PMP Certification is desired.
• An agile mindset with the ability to adapt to aggressive timelines and changing priorities.
• Ability to collaborate effectively and influence various stakeholders at all levels including leadership.
• Experience coaching and training teams on the adoption, extension and enhancement of agile principles.
• Sound understanding of scaling frameworks such as LeSS and various other Agile frameworks such as Kanban, XP
• Technical acumen and solid understanding of SDLC.

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.