Agile Program Coach at Jellyvision

| Chicago, IL
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Jellyvision is hiring a Agile Program Coach

Jellyvision’s headquarters is in Chicago, and, post-COVID, many of us will be returning to the Chicago offices (by choice, not requirement -- our philosophy is “Flexible First”).  But this position is also eligible for work by a remote employee out of CA, FL, GA, IL, KY, MA, MI, MN, NY, NC, OH, OR, PA, TX, UT, WA, or WI.

Who we are

We’re the proud parents of ALEX®, an interactive employee communications platform that makes choosing (and using) employee benefits easier and more enjoyable. Our credo is a simple one: be helpful. And we think the best way to achieve that is with a staff that reflects the vast range of ideas, perspectives, and experiences of the millions of people who use our products. 

How you’ll help

As an Agile Program Coach, you’ll be responsible for optimizing the delivery of larger initiatives within a portfolio. You will collaborate with stakeholders, leadership, delivery teams, and the organization to ensure initiatives meet the strategic outcomes and stay on track across multiple delivery teams and functional groups. You will have a holistic view of the delivery landscape which will allow you to take proactive strategic action in resolving challenges and blockers, while also providing hands-on coaching and mentoring to delivery teams within your program. 

What you’ll do

  • Provide counsel and guidance as Jellyvision evolves our overall organizational structures to make us flatter, faster, and less complex.
  • Manage all aspects from conception to launch including collaboration with product to establish scope, roadmap, and budget; sales and Go-To-Market  support; product and product marketing development; and coordination and implementation for post-launch success for all teams involved in the program.
  • Collaborate across organizational boundaries to solve for  program interdependencies, drive definition and tracking of product milestones, and develop release plans.
  • Promote, advocate and live agile principles, while still being able to forecast, scope, budget and schedule.
  • Understand when to say no.
  • Own the execution of the master roadmap for the program.
  • While Product Managers define the budget, features, and acceptance criteria, and provide high level release dates, the Agile Program Coach will enforce priority for competing products, clear the deck and facilitate staffing teams that have the skills required to produce a product according to the development milestones the team defines.
  • Deliver hands-on coaching on various Agile techniques such as creating healthy backlogs, utilizing events effectively, lessening dependencies, etc. to decrease risk, increase transparent flow of delivery, and limit work in progress.
  • Coach scrum teams on planning activities for scope commitments for the master program roadmap schedule and/or large projects milestone schedules within the program.
  • Develop processes that engage stakeholders with key product timelines, metrics, and results.
  • Partner with product managers to define end to end launch plans and identify gaps. Include key partners such as Creative, Design, Engineering, Sales, Marketing, Implementation, etc.
  • Define communication plan for programs. Lead communication within the team, to stakeholders, and at cross-functional meetings.
  • Own reporting to leadership against progress for product portfolio commitments and overall program schedule(s).
  • Track & highlight risks to delivery and overall program schedule.
  • Act as a coach to leadership in resolving usually difficult issues.
  • Educate teams and leadership around agility, including the tools, techniques, and roles.

Experience & skills you’ll need

  • 5+ years of demonstrated experience leading the delivery of software initiatives of varying types and complexity.
  • Must have previous successful Scrum Master experience.
  • Experience working with staff augmentation, nearshore, and offshore teams.
  • Experience with identifying delivery issues and risks, and has a sense of urgency for removing blockers and driving continuous improvement.
  • Demonstrated experience facilitating meetings at multiple levels of an organization and a deep understanding of facilitation techniques.
  • Demonstrated advanced ability to operate using analytical, critical thinking, organizational, and project management skills.
  • Demonstrated proficient ability to develop and promote effective working relationships with all levels of management.
  • Hands-on experience with tools that aid teams (e.g. Jira, Confluence, Drive, collaboration tools), including better ways of organizing those tools that encourage collaboration and transparency.
  • Enough technical acumen to ask great questions and challenge teams’ assumptions.


  • Balances stakeholders
  • Drives results
  • Global perspective
  • Manages ambiguity
  • Manages complexity
  • Plans and aligns
  • Strategic mindset

Anything else?

Jellyvision is committed to fostering a more inclusive workplace where people across all dimensions of diversity and intersectionality, including, but not limited to race, ethnicity, religion, sexual orientation, age, marital status, disability, neuro-diversity, gender identity, gender expression, sex, or country of origin are welcomed, valued, and celebrated! We have an opportunity to increase representation at all levels and need your unique talents, background and perspectives. We look forward to your contributions to our team.

Thanks for your interest in Jellyvision!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of Jellyvision

How would you describe the company’s work-life balance?

Work/life balance isn't a buzzword or a benefit we're striving for at Jellyvision, it's ultimately an outcome of respect and thoughtfulness that permeates the whole company. We trust each other to get our work done, and we don't spend time in the dreaded "meetings for meeting's sake." Schedules are flexible because it works, and it makes us better


Account Manager

How do you collaborate with other teams in the company?

If I’m coordinating, I absolutely love ending a meeting by summarizing action items any teams are accountable for before everyone leaves. Especially with so much information to keep track of, it helps me to pinpoint the important bits. Making sure there is clarity all around is the best and most efficient way that I can collaborate with teams.


Talent Coordinator/Sourcer

What makes someone successful on your team?

The product team is full of self-driven, curious, scrappy individuals. The most successful are the least afraid of jumping into ambiguity and getting creative in overcoming the numerous obstacles thrown at them every day. Their ability to adapt to change quickly while keeping their teams calm, cool, and collected makes the job look easy!


Principal Product Manager, New Concepts

What unique initiatives do you have that encourage innovation?

Implementation is a team of ballers, constantly impressing me with new ideas. Our most recent ideas are new classes around Professional Development and a pilot approach to quickly implement customers. These ideas came from folks on the team. When my coworkers have these ideas, my job is to give them the support and resources to run with them.


VP of Implementation

What are Jellyvision Perks + Benefits

Jellyvision Benefits Overview

We are currently redefining the way we will be returning to an office setting. To ensure the health and safety of our employees, Jellyvision will be working remotely until Summer 2021. Going forward, we will be focused on a “flexible first” approach where office space is available for those who wish to use it.

*5% Match on 401k

*Unlimited PTO

*Remote work stipend

*HSA & FSA Contribution

*14 Weeks Maternity Leave - 6 Weeks Paternity/Non-Gestational

*Gender Transition Assistance

*Education Reimbursement

*Medical, Vision & Dental - Multiple Plans

*Legal Services through RocketLawyer

*Hilarious Slack Channels/Community Engagement Groups

*Membership to the Jellyvision Band - they Rock! (pun intended)

*Weekly yoga and meditation classes

*Free Divvy Membership

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We have an HSA and a transit FSA!
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Continuing Education stipend
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