Why Ryan?
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Hybrid Work Options
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Award-Winning Culture
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Generous Personal Time Off (PTO) Benefits
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14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
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Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
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Benefits Eligibility Effective Day One
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401K with Employer Match
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Tuition Reimbursement After One Year of Service
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Fertility Assistance Program
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Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
The Project Manager, Licensed Software (“Project Manager”) manages internal and external software division projects to completion, including defining project scope, tasks, project teams, timelines, budgets, and resource allocation; and prepares and reviews deliverables in connection with project delivery. The Project Manager oversees the functional and technical direction of projects, including on-time and on-budget delivery of project tasks, such as detailed requirements analysis, process design and configuration, deliverables, and installation and implementation of Licensed Software technologies and platforms. The Project Manager also interfaces with Software product teams, maintains and supports existing partnerships, manages client relationships, and provides technical leadership and guidance to his/her team and clients on project status and adherence to timeline and budget. The Project Manager also assists with business development activities by preparing proposals and engagement agreements, demonstrating solutions and participating in project calls and meetings.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Creates a positive team member experience.
- Provides mentorship and training to staff as needed
Client:
- Creates, maintains, and executes communication plans and communication protocols.
- Creates, maintains, and executes project escalation and remediation policies.
- Creates and executes project workplans and enforces proper methodology and standards.
- Creates and maintains master project resource contact lists for the delivery team and our client team to utilize as necessary.
- Creates processes to track adherence to project timelines and budgets to enable forecasting of material variances.
- Develops workplans, schedules and resource assignments associated with project deliverables.
Value:
- Provides project management support for internal and external projects.
- Can rapidly acquire the necessary proficiency in the technologies and/or platforms being deployed.
- Reviews project documentation detailing business and system processes and works with the product team and clients to help review, define, and document existing transaction tax processes.
- Reviews project deliverables, including creating, composing, and editing written materials.
- Assists with billing and financial forecasting.
- Prepares and distributes project status reports to all project stakeholders.
- Develops templates and format specifications for project deliverables for review and approval.
- Manages day-to-day operational aspects of projects.
- Defines project success criteria and creates the metrics to enable them to be measured.
- Assists with business development activities (e.g., preparation of proposals and engagement agreements, and attending prospect calls and meetings).
- Performs other duties as assigned.
Education and Experience:
- Bachelor’s or Master’s degree from a four-year college or university and a minimum of three to five years of experience with software solution implementations.
- PMP desirable
- Degrees in Accounting, Tax, or Information Technology are desirable.
- The candidate should have relevant experience in implementing process automation solutions; experience in transaction taxes is particularly desirable.
Computer Skills:
- Intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Visio, Microsoft® Project, Outlook, and Internet navigation and research.
- Prior experience with transaction tax software is highly desirable.
Certificates and Licenses:
- Project Management Professional (PMP) certification is preferred.
- Valid driver’s license required.
Supervisory Responsibilities:
This position requires supervisory responsibilities.
Work Environment:
- Position requires regular interaction with employees at all levels of the firm as well as interaction with external vendors and clients as necessary.
- Independent travel requirement: up to 10%.
Equal Opportunity Employer: disability/veteran
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.