Roles & Responsibilities
· Support the sales growth of an assigned geographic area to achieve financial targets for multiple P&L. May be responsible for targeted clients, stable regions, and/or medium sales territories.
· Manage customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems, by phone or e-mail.
· Perform operational activities such as creation of accounts, setup of items, management of E-commerce platform orders, follow business processes and policies to ensure compliance.
· ITO – Presales support, customer inquiries, quote preparation.
· OTR - Order entry and order management. Coordinate all entities involved in providing pre-order booking support, order entry and order management support up to shipment and invoicing.
· Finance Support – Key contact for customers and sales teams to resolve financial issues, billing disputes, credit memos, collections, and payments including credit card transactions.
· Identify and execute on opportunities for continuous improvement that impact on customer satisfaction, productivity, and cost control.
· Build customer satisfaction through outstanding relationships and communications.
· Work within predefined targets and metrics – KPI oriented.
Qualification / Requirements:
· Bachelor's degree or diploma from an accredited university or college
· At least 3 years of experience in a customer service or sales position
· Strong oral and written communication skills.
· Must be proficient with MS-office
· Knowledge in SAP
Desired Characteristics
· Additional experience working in field activities, Sales Support or Sales Force is preferred
· Established analytical ability
· Knowledge French is an asset
· Experience working in a manufacturing environment (Supply Chain Knowledge is an asset)
· Teamwork oriented and demonstrate high level of initiative, problem solving, information seeking and eager to learn.
· Ability to work in a fast paced, high stress environment with multiple simultaneous priorities
· Strong organizational and time management skills
For candidates applying to a Canadian-based position, the pay range for this position is between $65,200.00 - $87,000.00 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is for an existing vacancy.
Additional InformationRelocation Assistance Provided: No
GE Vernova Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Vernova and has not been reviewed or approved by GE Vernova.
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Retirement Support — The 401(k) plan includes company matching contributions and additional company retirement contributions, with access to Fidelity resources and financial planning consultants. Feedback suggests this structure supports long-term savings beyond a basic match.
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Parental & Family Support — Paid parental leave is available with flexible, continuous or non-continuous usage, and is complemented by adoption resources and Work/Life Connections guidance. Maternity leave is described as extended relative to typical workplace norms.
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Leave & Time Off Breadth — Time-off programs include 12 paid holidays, permissive time off for many salaried roles, and dedicated personal, illness, and caregiving time for U.S. new hires. Some hourly roles start with a defined PTO bank, while other roles may offer unlimited time off.
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What We Do
GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Together, we have The Energy to Change the World.
Why Work With Us
Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.
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