Program Manager, Digital Experience

Program Manager, Digital Experience (DEx Committee)

Location: Remote / Flexible (with periodic travel for senior leadership engagements)

About YPO

YPO is the global leadership community of more than 38,000 extraordinary chief executives across 140+ countries. United by a shared mission—to become better leaders and better people—YPO members drive meaningful impact around the world.
The Digital Experience (DEx) Committee is leading a multi-year transformation to reimagine how members learn, connect, and lead through world-class digital experiences.

Role Summary

We are seeking a Program Manager to serve as the strategic and operational linchpin behind this transformation. Reporting to the Leadership Services Director and partnering closely with senior executives, this role translates vision into execution—aligning stakeholders, managing risk, and delivering member-centric outcomes that advance YPO’s mission.

Key Responsibilities

Program Strategy & Delivery

• Partner with the DEx Committee and CPTO to support program scope, success metrics, and alignment with YPO’s strategic vision.

• Oversee project execution—ensuring milestones are met on time and within budget.

• Implement and manage project frameworks using tools such as Jira and Notion to bring structure, visibility, and momentum to the work.

• Develop and maintain project plans, risk logs, and dashboards to provide transparent reporting to the committee and leadership.

• Serve as the central coordination point across internal teams, external design firms, and vendors to ensure alignment with objectives and timelines.

Committee Management

• Support seamless Committee operations, including scheduling meetings, preparing strategic agendas, and sharing meaningful pre-reads.

• Attend all meetings to capture not just the minutes, but the why behind every discussion—strategic intent, key decisions, and action items.

• Translate high-level discussions into clear summaries, workstreams, and accountability mechanisms.

• Serve as the primary liaison between the DEx Committee and other governance bodies (Events, Learning, Membership, Finance) to ensure strategic alignment, momentum, and eliminate duplication.

• Collaborate with the DEx Chair to prepare concise, compelling, and data-driven updates to the YPO Global Board.

Technology & Experience Leadership

• Bridge business and technology by translating member needs into actionable requirements for internal product and tech teams.

• Stay fluent in digital trends—from AI to data analytics to platform-as-a-service—and apply them to elevate member experiences.

• Embed modern delivery methods—Agile, Lean, and Design Thinking—to drive speed, transparency, and impact.

• Champion the DEx strategy focused on core member experiences: Search, Events, Content, and Culture Tools, ensuring all initiatives align with this vision.

Qualifications & Experience

• A minimum of 7–10 years of experience in program management, strategic consulting, or a similar role, with a strong preference for experience within a technology-driven environment.

• Demonstrable expertise in managing complex, multi-stakeholder projects from conception to completion.

• Advanced proficiency with modern collaboration and project management tools.

• Proven ability to create compelling, C-suite-level presentations and reports.

• Familiarity with agile development methodologies and the product development lifecycle.

• Bachelor’s degree in a relevant field is required.

Ideal Candidate Profile

• Exceptional Executive Presence: Polished, articulate, and confident interacting with high-profile leaders while understanding the subtleties of a member-led organization.

• High Emotional Intelligence (EQ): Possesses outstanding interpersonal skills, with the ability to build rapport, influence without authority, and navigate complex relationships.

• Strategic Operator: Thinks several moves ahead, connecting day-to-day execution to larger strategic outcomes and long-term value creation.

• Operational Excellence: Demonstrated ability to manage administrative coordination and logistics for high-profile committees, ensuring smooth operations alongside strategic execution

• Tech-Fluent: Comfortable in digital environments and adept at translating business needs into technology solutions that make sense and drive progress.

• Influential Connector: Thrives in complexity—aligning stakeholders, managing competing priorities, and building momentum across diverse perspectives.

• Change Catalyst: Thrives amid ambiguity, guiding others through transformation with focus and composure.

• Mission-Driven: Inspired by YPO’s purpose—to elevate leaders and harness digital innovation to enhance member value.

Why This Role Matters

This role directly shapes how YPO’s 38,000+ leaders experience the organization in a digital-first world. The Program Manager will serve as the critical link between strategy and execution—ensuring that YPO’s digital transformation delivers lasting impact and advances our vision for the future of leadership.

EOE

YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.