Program Manager, Creators

About the team:

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.

Our Communications team includes PR/Media Relations, Internal Communications, Events, Design, Community & Social, and other strategic comms functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.

About the role:

As Program Manager, Creators, you will drive the day-to-day operations of OpenAI’s global creator program. You will own the processes, logistics, and execution that keep our creator initiatives running at a global scale. Reporting to the leader of our global creator program, you’ll turn product updates, community moments, and creator activations into coordinated projects with clear timelines and measurable results.

We’re excited to meet someone who combines meticulous program management with a love for storytelling and the initiative to build systems that scale. If you’re passionate about helping creators produce outstanding content and want to grow with a fast-moving team, we’d love to hear from you.

This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and provide relocation assistance to new employees.

In this role you will:

• Lead end-to-end execution for our global creator program: set the master editorial, early access, and campaign calendar for the global team and ensure on-time delivery of newsletters, assets, and other creator content, coordinating closely with team members across different countries.

• Coordinate global team’s creator engagement tied to product launches, cultural moments, and brand activations, ensuring all briefings and approvals are met on time and international leads have relevant guidance and assets.

• Streamline creator engagement & communications: oversee onboarding, participation logistics, and required approvals for early-access programs and special projects.

• Develop scalable processes, materials, and playbooks to ensure quality and consistency across all creator content and campaigns.

• Track and analyze performance by compiling post-campaign reports on reach, engagement, sentiment, and identifying trends that drive adoption or cultural impact across key markets.

• Partner across teams for launches and campaigns, working closely with product managers, engineers, and Marketing to craft channel-specific launch plans and coordinate real-time content around product releases.
  

You might thrive in this role if you:

• 8+ years of program-management experience in communications, influencer engagement, or creative operations, with a track record leading complex, global operations across multiple time zones, with minimal oversight.

• Comfort with high-stakes launches and tight approvals, and strong organizational skills to keep multiple projects moving simultaneously.

• Cross-team collaboration skills, adept at managing stakeholders across regions and time zones.

• Analytical mindset, able to translate creator metrics into actionable insights.

• Proven ability to build scalable systems, creating repeatable processes or playbooks that improve efficiency and quality.

• Experience with social and emerging channels, understanding platform mechanics (e.g., YouTube, TikTok, podcasts) and adapting messaging for different audiences.

• Passion for AI and education, excited to use AI tools to enhance drafting, tone-shifting, and quality assurance.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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