In this key position, you will be an integral part of the Delivery Team in the Customer Success department, and a customer-facing representative of the company.
As a professional services consultant, you will be responsible to deploy, administer, and operate the NetGuardians solutions in customer environments. You will work closely with our clients understanding their unique requirements and challenges and providing them operational support. You will run proof of concepts in customer environments and support our sales team in pre-sales phases.
You are a dynamic customer-oriented professional, curious, and eager to learn. You are organized and able to prioritize, with solid problem-solving skills. You are a natural team player, who is comfortable in collaborating with virtual and transversal team, in a multi-cultural environment. You pay attention to details and possess excellent communication skills.
Your Profile
- Computer science or related degree
- 2 to 5 years’ experience in customer-facing or consulting role in IT – experience in project delivery a plus
- Proficient knowledge with Linux systems (Red Hat), big data (Elastic Search) and SQL database environments (Oracle, MS SQL Server, MariaDB)
- Proficient scripting skills (bash, python)
- Knowledge of Avaloq, Temenos T24, Flexcube core banking systems are a plus
- Excellent presentation skills, along with verbal and written communication skills in English (French and others languages are an asset)
- Comfortable managing technical delivery and engaging with technical staff
- Willingness to travel to foreign countries on project assignments (30%)
Why join us
- An international experience with a global customer base
- A dynamic environment with passionate colleagues
- The opportunity to be a part of an exciting adventure
- Cutting Edge technologies
This is an exceptional opportunity to join a fast-growing successful and innovative company
Top Skills
What We Do
NetGuardians is an award-winning Swiss FinTech helping financial institutions in over 30 countries to fight fraud. More than 80 banks, including UOB and Pictet & Cie, rely on NetGuardians’ smarter artificial-intelligence (AI) solution to prevent fraudulent payments in real time. Banks using NetGuardians’ software have achieved reductions of up to 85 percent in false positives, spent up to 93 percent less time investigating fraud, and have detected new fraud cases. NetGuardians is the fraud-prevention partner of major banking software companies, including Finastra, Avaloq, Mambu, and Finacle. NetGuardians was listed as a representative vendor in Gartner’s 2020 Market Guide for Online Fraud Detection and in the Chartis RiskTech100 List in 2021. Headquartered in Switzerland, NetGuardians has offices in Singapore, Kenya, and Poland
