Job Description
CCB Data Consumption Product Team - Product Owner - VP
JP Morgan Chase & Co - CCB Data & Analytics
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .
Chase Consumer & Community Bank (CCB) serves 63 million households and 4 million small businesses with a broad range of financial services, including banking, credit cards, auto finance, payments, mortgages, and investment advice.
The CCB Data Consumption Team is focused on enabling and continuously improving the experience of the users of Chase data. We are building a line of products to address the entire analyst journey, driving real value by accelerating speed to market for data insights and advanced models. With data increasingly taking center stage in all aspects of Chase business functions, this role is a unique opportunity to have meaningful impact on a large scale at a leading financial services firm.
We are looking for a leader to explore and create modern data services. This will include developing a passion for your customer's business, designing cloud data products to meet those needs, and managing cross entity licensing, pricing and usage via a data marketplace. By curating, designing, and cataloguing high quality data solutions, you will give our analysts the tools they need to reliably drive data-driven insights and decision-making. This position offers an opportunity to engage deeply as a member of the Analytic Data Platform product management team while working with cutting edge technologies, and developing new ways to organize data, optimized for the challenges which analysts face at JPMC.
Why Join Us?

• We are a team of free thinkers and we design valuable, and scalable solutions for our customers
• Our product directly improves the user experience and efficiency of 4800+ analysts at Chase. This means, your designs are directly impacting ~ 38,000 hours per day!
• You will get to work with a senior team of product managers and engineers to deliver a fundamental shift in the way the bank thinks about and uses data.

Key Responsibilities

• Become a trusted advisor and thought leader on how the business uses data
  • Establish and manage relationships with the analyst community
  • Develop deep subject matter expertise in specific areas of Chase data in order to drive a backlog of dataset design and development
  • Demonstrate intellectual curiosity for solving difficult business problems
  • Manage curated strategic datasets as products, continuously focusing on the consumers of the data and their business needs
• Define the vision and roadmap for future data products
  • Bring order to disparate business needs with high tolerance for ambiguity, very strong problem solving ability, and excellent client engagement skills
  • Articulate business value for specific datasets, including defining quantitative and qualitative product success criteria
  • Incorporate both the tactical requirements and strategic needs of our analysts into the roadmap and vision for data products
  • Pivot quickly as client guidance evolves, always keeping the ultimate product objectives in mind. Manage evolving user needs while continuously learning quickly on-the-job
  • Deliver a product you believe in, sell its benefits across the user base, and innovate to be the best product available to get the job done.
• Collaborate with engineering teams focused on building data pipelines for production use across analytic environments both on-prem and in Cloud
  • Design datasets and data products intended to drive value
  • Maintain and refine product backlog through consistent agile ceremonies and events
  • Serve as a liaison between product, engineering and architecture teams to identify the design approach and stay accessible for iterating through development
  • Verify the delivered features meet the business requirements through validation and user testing
  • Schedule and lead meetings to identify issues and fixes for data products
  • Develop and maintain documentation required to ensure consistency and high quality of data for use in even the most rigorously controlled use cases

Qualifications

• Strong technology background with the communication skills to articulate technical matters to a broader audience
• Demonstrate a solid understanding of SQL, Python, and other data engineering tools
• Experience in big data ecosystems with data modeling, dimensional models, semantic layers and how large amounts of data are stored in enterprise level systems
• Big plus if you have utilized common vocabularies and linked data concepts for machine-readable data products
• Interest in modern forms of product planning, customer discovery, product discovery, and product development processes
• Ability to operate in fast paced, detail-oriented organization
• Educational or on-the-job experience in a technical field (e.g., Computer Science, Engineering, Operations Research, Information Management)
• Knowledge of Agile and Scrum, including tools such as Jira and Confluence, to write stories, maintain a healthy backlog and drive delivery of user focused value
• Knowledge of Financial Institutions or B2B data products a plus.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.