Technical Product Manager - Remote at Humana

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The Senior Product Management Professional/Technical Product Manager (TPM) must be able to lead, plan and track all phases of the product life cycle, from inception to introduction into the marketplace and ongoing management. The TPM role has an increased focus on the technical side of products and is required to have expertise in fields or industries such as software development, engineering, IT, and a wide variety of others. Technical PMs make use of their technical expertise to work closely with the development team. They partner to focus on customer needs with a greater emphasis with the engineering team on product prioritization, product strategy, product lifecycle, and product development, making use of their technical knowledge of the product. The ability to understand how to work in an environment transitioning to SAFe Agile is critical. This individual's work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Additionally they will need to own and prioritize the assigned product backlog.

The technical product manager will:
• Prioritize what to work on from the backlog• Develop features, user stories and business requirements• Improve coordination over cross-functional teams• Inform architectural strategy• Understand and analyze data pipelines, algorithms, and automated systems.


The Senior Product Management Professional partners closely with our functional partners, market partners, and business owners. They recommend prioritization, schedule changes, cost adjustments or resource additions. Detail work feature stories by adhering to Azure Dev Ops standards and prioritizing business asks. Investigates facts and develops solutions to problems during the design and planning phases. Provides timely and accurate information and status updates to functional leaders. May be responsible for identifying product gaps, defining product requirements and engaging with customers to understand market needs and trends. Begins to influence department's strategy by working with the Market CIOs and Business Development in the procurement process. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Improves communication with customers.

Key responsibilities:
  • Develops and drives priority features in a Medicaid environment
  • Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations.
  • Ensure requirements are fully understood and that implementation plans match expectations
  • Guides the end to end strategy, design and execution of work for new products or enhancements of existing value streams
  • Ability to understand technical challenges and make educated trade-offs
  • IT product manager, initially for a domain and then the future state product
  • Partners closely with leadership to craft Medicaid product strategy
  • Leads and guides the business systems analysts/ product owners to ensure understanding of Humana's needs to drive work and delivery
  • Participate in planning/ PI Planning events including readiness through Pre- & Post-PI planning meetings
  • Assist team members with facilitating feature & epics estimation during its identification/prioritization -
  • Understand, research, and follow technical trends in the industry and in general.
  • Ability to understand tech trends, how they impact the product roadmap and how they drive innovation
  • Follow competitors and conduct capability analysis regularly
  • Provides strategic direction and guardrails to the sprint plan and the backlog
  • Manages Release Plan ensuring teams have enough prioritized backlog groomed and shovel ready to keep the pipeline flowing
  • Influences product strategy and roadmap rooted in consumer insights and analysis of market findings
  • Makes executive level recommendations in regards to investments, development lifecycle and prioritization
  • Accountable for managing investment and partner relationships
  • Obtain and synthesize complex data to tell product value story
  • Organizes results, derive actionable insights and communicate with stakeholders and executive level leadership
  • Leads cross-functional team, IT Scrum teams, and multiple work streams, meeting all key deliverables and maintaining aggressive timelines
  • Builds excellent working relationships with key partners to enable successful collaboration and measurable results
  • Serve as a product evangelist and subject matter expert to the technical/developer community
  • Accountable for ensuring demos occur
  • Define success criteria/value delivered and product acceptance
  • Works with Product Owner to understand and leverage market personas to influence product delivery
  • Improves communication with customers and stakeholders

Required Qualifications
  • Bachelor Degree or 4+ years of product management experience (driving end to end product strategy)
  • 5+ years product management experience
  • Familiarity with Jira Align and Azure DevOps
  • Ability to understand and simplify technology direction
  • Comprehensive knowledge of MS Office
  • Excellent organizational, time management and communication skills
  • Ability to work in a fast-paced environment where continuous innovation is desired
  • Excellent interpersonal, presentation, oral and written communication skills
  • Ability to synthesize data and deliver a clear overview of strategy, opportunity and risks to diverse audiences
  • Passion for building inclusive experiences where people of all backgrounds see themselves represented in your work
  • Ability to work in a highly ambiguous environment with constant change
  • Computer science, software development, and/or engineering knowledge.
  • Experience application of software development methodologies and development processes, like agile and knowledge of scrum
  • Interprets customer needs to articulate the vision and develop product roadmaps to implement solutions and expedite value

Preferred Qualifications
  • Masters Degree
  • 3+ years of Healthcare industry experience
  • 3+ years of Medicaid experiences
  • SAFe certification
  • Azure DevOps certification
  • Service Now experience
  • Understanding of APIs
  • Computer science, software development, and/or engineering knowledge in a healthcare environment

Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements
  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

More Information on Humana
Humana operates in the Healthtech industry. The company is located in Louisville, KY and Chicago, IL. Humana was founded in 1961. It has 40741 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 59 open jobs at Humana, click here.
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