Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Technical Product Manager, Autoship

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Our Opportunity:

Chewy is looking for a Technical Product Manager to join our Autoship Engineering Team based in Boston, MA. This role has growth opportunity to own and drive our internal platforms. This role is integrated with a development team, reporting to the Director of Engineering, focused on building our Autoship platforms and innovating the process and development strategies to support Chewy’s explosive growth in customers, sales, and team expansion. As a platform owner, the technical product manager is responsible for executing the product roadmap, gathering and prioritizing requirements from business stakeholders, and maintaining the application support structure which means getting in the trenches and participating in activities across the board.

What You’ll Do:

  • Own the implementation, enhancement and support of Chewy’s Autoship Platform systems
  • Research industry best practices for ecommerce subscription-based systems
  • Execute upon requirements outlined by the Product Management team
  • Clarify priorities for the development team while working closely with technical leadership
  • Coordinate with business stakeholders and continuously make sure your team is delivering according to the constantly growing needs of the business
  • Work with engineering team to resolve bottlenecks to help deliver final system deliverables
  • Coordinate activities across different organizational functions for initiatives
  • Review and report on progress for initiatives/projects, managing project risks - including the development of contingency plans
  • Own the final system deliverables for your area of responsibility.
  • Measure, report and continuously improve scrum team’s effectiveness via mentoring and coaching

What You’ll Need:

  • 3+ years of Technical or Product experience
  • Demonstrated ability to prioritize upon understanding impact of initiative
  • Bachelor's degree in Computer Science, related engineering degree or equivalent experience
  • Agile experience (Scrum Master, Product Owner)
  • Ability to perform business requirements analysis and design
  • Excellent communication and organization skills
  • Capability to identify and mitigate development and implementation risks
  • Position may require occasional domestic travel
  • Position may require occasional travel

Bonus:

  • Experience with subscription-based platforms/systems in an ecommerce environment.
  • Exceptional customer service skills, follows up with stakeholders and team members, and takes initiative to anticipate and solve problems.
  • Experience with Cloud based technologies
  • Ecommerce experience
  • Experience with CI/CD processes and releases management
  • Experience with no SQL DB



Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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