Senior Product Manager - Data
Credit Karma is a mission-driven company, focused on championing financial progress for our more than 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.
*Banking services provided by MVB Bank, Inc., Member FDIC
The Monetization Recommendations team at Credit Karma leverages Credit Karma’s unique data set and our Machine learning infrastructure to enable offer personalization. Our products help our members find the best financial product to fulfill their financial needs. As part of the role, you would be working closely with various Credit Karma businesses to understand their needs and work closely with the Engineering & Data science teams to build the impactful data products which would directly impact our customers' lives.
What You'll Do:
- You will bring the product lens to build the platform strategy to productize the machine learning platform, which can serve the needs of various businesses
- You will collaborate closely with engineering, design, data science & go-to-market teams at Credit Karma to deliver great products to our customers
- You will dig into the details of how various businesses within Credit Karma works, identify opportunities to make them better, and build/leverage machine learning solutions to do so
- You will collaborate with various vertical teams to ensure your solutions integrate seamlessly and drive success for our members as well the businesses
- You will work very closely with the analytics teams to define the framework and measure the impact created by your product initiatives
- You will develop vision and work against prioritized roadmap for initiatives to support the monetization of various Credit Karma vertical business lines
What we are Looking for:
- Stakeholder management: Comfortable navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders
- Strong communication skills: Strong written and verbal communication skills with a talent for precise articulations of customer problems
- Data-driven decision making: Ability to use data and metrics to back up assumptions, make recommendations, prioritize features and drive actions
- Engineering collaboration: You have partnered closely with engineering teams to build and complex data products at scale
- User empathy: Strong user empathy and drive to influence data product strategy and roadmap by providing thought leadership on end-to-end user experience
What we would like to see:
- Bachelor's degree in Engineering, Computer Science or related field
- At least 3 years of work experience as Product Manager working on data platform products
- At least 2 years working on recommendations systems
- Experience working on optimizing marketplaces and/or in fintech is a plus
Benefit at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
COVID-19 update (US Jobs Only):
Credit Karma believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. We also believe that in order to work toward our mission of helping people make financial progress, people first and foremost need their health. All employees are required to be fully vaccinated (including eligible boosters) against COVID-19 prior to their start date unless otherwise approved for an exception as may be required by law.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
- GDPR Privacy Policy
- California Consumer Privacy Act (CCPA)