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Sr Staff Outbound Product Manager - ESG

| South Bay | Hybrid
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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Role:  

We are seeking an Outbound Product Manager to support cross organizational activities, specifically related to the Environment, Social, and Governance (ESG) domain. We need someone that is action-oriented and someone who can execute on the Business Unit vision while supporting Sales, Marketing, Solution Consulting, Alliance and Channel, and Analyst relations. You must be able to thrive as an individual contributor as well as lead by example to other professionals in and out of the Business Unit. You will promote and integrate the value of ServiceNow Risk solutions across the entire ServiceNow organization and into our partner and customer ecosystem. You will closely partner with a cross organizational team to craft compelling solutions and product offerings to the field.  

 

What you get to do in this role: 

  • Go-to-market activities 

  • Work with at-scale enablement team to create content to help internal, partner, and customer ecosystems understand the business applications of the Risk product suite, specifically the ESG product.  

  • Craft go-to-market material for the field in support of product releases.  

  • Enable the field on product enhancements and roadmaps.  

  • Create content that showcases the solution to support marketing campaigns.  

  • Partner with training and certification teams to ensure delivery of current content. 

  • Demo/showcase creation 

  • Coordinate and contribute to the creation of customer facing demos and use case content.  

  • Partner with solution consulting to define the use case outcomes and product narratives.  

  • Partner relationships 

  • Own key relationships with designated partners, facilitating product feedback and product roadmaps.  

  • Analyst relationships 

  • Respond to analyst inquiries in support of analyst reports and vendor rankings. 

  • Prepare and deliver briefings for analysts, representing the Risk products in analyst evaluations.  

  • Customer engagement 

  • Work directly with lighthouse customers, collaborating on collateral, and gathering customer success information.  

  • Work with customer, partners, and product success to create public references. 

  • Product strategy  

  • Be a conduit for market and customer requirements into development of product strategy and roadmap. 

 

Qualifications

In order to be successful in this role, we need someone who has: 

  • Bachelor’s degree or equivalent experience with professional qualifications in ESG, EHS, Safety Management Systems, or related International Standards. 

  • Experience with the Environmental, Social, and Governance (ESG) domain. 

  • Very strong written and oral communication skills. 

  • Excellent people skills to interact with all levels of customers, colleagues, cross-functional teams, and partners. 

  • Effective cross-functional collaborator, able to influence and drive cross-functional teams toward a goal. History of teamwork and willingness to roll up sleeves to get things done. 

  • Ability to work hands on, starting small, and scaling up over a period of time. 

  • Ability to handle multiple competing priorities in a fast-paced environment. 

  • Knowledge of the ServiceNow platform and current applications portfolio is a plus. 

 

Travel: 

  • Less than 25% travel is expected. 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I’m so proud of the way ServiceNow has continued to evolve as an employer who takes care of their people. We have generous parental leave; benefits to support our physical, emotional, and financial wellbeing; an incredibly supportive community; and a culture of trust that manifests in how we work.

Jaime

Vice President and Global Head, Talent Brand

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

What is your vision for the company?

We want to create a place where people want to come to work every day and do what they enjoy–where they feel challenged, collaborate with colleagues around the globe, and know what they're doing matters. It is really humbling to work with so many hardworking individuals who also want to see each other succeed and who are building something great.

Pat

Chief Technology Officer

What’s the vibe like in the office?

ServiceNow has always been a place where we work really hard, but we play hard. We like each other, and I can honestly say that in 11 and a half years, I have never once had a single colleague say to me, “That's not my job.” Everyone jumps in and is supportive. I've never had that experience working for another company.

Suzanne

Principal Training and Adoption Lead

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Employee resource groups
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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