Sr Staff Outbound Product Manager - ESG
Company Description
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
Role:
We are seeking an Outbound Product Manager to support cross organizational activities, specifically related to the Environment, Social, and Governance (ESG) domain. We need someone that is action-oriented and someone who can execute on the Business Unit vision while supporting Sales, Marketing, Solution Consulting, Alliance and Channel, and Analyst relations. You must be able to thrive as an individual contributor as well as lead by example to other professionals in and out of the Business Unit. You will promote and integrate the value of ServiceNow Risk solutions across the entire ServiceNow organization and into our partner and customer ecosystem. You will closely partner with a cross organizational team to craft compelling solutions and product offerings to the field.
What you get to do in this role:
Go-to-market activities
Work with at-scale enablement team to create content to help internal, partner, and customer ecosystems understand the business applications of the Risk product suite, specifically the ESG product.
Craft go-to-market material for the field in support of product releases.
Enable the field on product enhancements and roadmaps.
Create content that showcases the solution to support marketing campaigns.
Partner with training and certification teams to ensure delivery of current content.
Demo/showcase creation
Coordinate and contribute to the creation of customer facing demos and use case content.
Partner with solution consulting to define the use case outcomes and product narratives.
Partner relationships
Own key relationships with designated partners, facilitating product feedback and product roadmaps.
Analyst relationships
Respond to analyst inquiries in support of analyst reports and vendor rankings.
Prepare and deliver briefings for analysts, representing the Risk products in analyst evaluations.
Customer engagement
Work directly with lighthouse customers, collaborating on collateral, and gathering customer success information.
Work with customer, partners, and product success to create public references.
Product strategy
Be a conduit for market and customer requirements into development of product strategy and roadmap.
Qualifications
In order to be successful in this role, we need someone who has:
Bachelor’s degree or equivalent experience with professional qualifications in ESG, EHS, Safety Management Systems, or related International Standards.
Experience with the Environmental, Social, and Governance (ESG) domain.
Very strong written and oral communication skills.
Excellent people skills to interact with all levels of customers, colleagues, cross-functional teams, and partners.
Effective cross-functional collaborator, able to influence and drive cross-functional teams toward a goal. History of teamwork and willingness to roll up sleeves to get things done.
Ability to work hands on, starting small, and scaling up over a period of time.
Ability to handle multiple competing priorities in a fast-paced environment.
Knowledge of the ServiceNow platform and current applications portfolio is a plus.
Travel:
Less than 25% travel is expected.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.