About CCC
CCC Intelligent Solutions Inc. is the technology platform for the P&C insurance economy. CCC technology, insights, and support connect industries - insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more - to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC's network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020 & 2021. Diverse perspectives and experiences are core to CCC's success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC's tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 7 locations worldwide and is listed on the New York Stock Exchange (NYSE: CCCIS). Find out more about CCC Intelligent Solutions by visiting cccis.com.
Job Description Summary
At CCC, we keep people's lives moving forward when it matters most. CCC Intelligent Solutions is a leading technology company powering the multi-trillion-dollar P&C insurance economy. CCC connects tens of thousands of businesses - insurers, collision repairers, automotive manufacturers, parts suppliers, lenders, fleet operators, and more - to digitize mission-critical workflows, applying advanced AI and network integrations to improve customer experiences. At CCC, you will work with some of the brightest minds in business and technology. We embrace a growth mindset, agile and design thinking while empowering our people to explore the full breadth of their talents and ambitions. Our world-class design lab and customer experience center are core to innovation at CCC, where we collaborate with clients and platform partners to build next-generation solutions.Diversity of perspectives and experiences and an inclusive work environment are core to CCC's success and award-winning culture of nearly 2,000 employees worldwide. We are committed to celebrating and cultivating the diversity of our teams through our Inclusion & Diversity commitments and I&D employee council. Building on our 40+ year track record of innovation, CCC announced plans to go public in 2021, signaling the next phase of our growth. CCC was named best mid-sized company to work for by Forbes in 2019, and a top place to work by BuiltIn Chicago, Austin and LA in 2020 and 2021. Headquartered in Chicago, CCC has 11 locations worldwide. Find out more about CCC Intelligent Solutions by visiting www.cccis.com.
Job Duties
The role:

• We're seeking an experienced Product Owner to transform feedback and analytics data into actionable plans that drive product enhancements through meaningful insights. This role is responsible for capturing the voice of the customer to influence the next generation of, web and mobile solutions used by the collision repair industry. The Product Owner synthesizes information from many sources, produces recommendations, organizes product backlog, participates in agile process, proposes product feature sequencing, and engages heavily with management, engineers, QA, designers, and others in the creation of killer apps.
• Partners closely with management and product teams to manage ongoing product enhancements
• Communicates with a diverse set of technical and non-technical stakeholders
• Participates in detailed planning an prioritization of backlogs
• Leverages feedback, analytics, and CRM data to recommend action
• Communicates internally to provide deep understanding of the product objectives
• Helps the team translate product concepts into user stories and other product deliverables
• Generates insights from data trends
• Addresses complexity through planning and analysis
• Promotes and maintains a positive work environment based on trust and respect

Qualifications

• 5+ years experience as a product owner or program manager in a technical environment
• Experience delivering software solutions in an Agile environment
• Experience with Scrum methodology in a Product Owner or Scrum Master role
• Ability to collaborate with and achieve actionable results through others
• Experience with analytics reporting tools such as Google Analytics, Mixpanel, or Adobe Analytics
• Experience designing A/B tests and analyzing end-user behavioral results
• Capability to interact with all levels of the organization
• Proficiency with Microsoft Office including Word, Excel, and PowerPoint

• Beneficial Skills:
  
• Experience as a Business Systems Analyst for software or web solutions
• Experience with data analysis and database (SQL)
• Experience with Agile work item tracking tools for use case and backlog management such as Azure, JIRA, etc.

About the company's Commitment to its employees:
CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.
CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.
CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. CCC's top priority is the health and safety of our clients and our staff, which is why we have expanded our remote work benefits during the COVID-19 pandemic. Qualified job candidates will be interviewed by phone and video. Dependent upon role and responsibilities, new hires will be eligible for remote work immediately, with all necessary office equipment provided upon start date.
Each team member plays an important role in the company's success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms - underscoring the value CCC places on its employees.