About the Role
The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. Product Operations works closely with cross-functional partners to surface needs, prioritize, test, rollout, and iterate on products.
This role specifically is focused on the product suite that supports Consumer Experience, which encompasses all experiences with the Uber Eats app, and many in the Uber Rides app:

• Core Uber Eats / Delivery experience
• Membership across Uber Rides and Eats and cross-platform growth
• Global Growth and regionalization
• Ads, Offers, and merchant marketing

As Uber strives to make our local economics more accessible, we'll have to help consumers discover new use cases, and gain the confidence to engage in them. Product Ops team strives to deeply empathize with consumer needs and pain points, to represent consumer viewpoints within our tech teams as well as across the business, and to be the foremost advocates for consumers at Uber.
What the Candidate Will Do:

• Define the operating structure and processes to implement on product strategy as an individual contributor on a highly effective product operations team
• Maintain regular communications with key partners across the org
• Ensure functional partners are aligned on key objectives for the program/product
• Advise product teams on the global feasibility of products throughout the product lifecycle
• Develop an end-to-end product rollout plan, and project-manage implementation
• Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch
• Track core business metrics related to the product
• Identify key problem areas and/or geographies impacted by the product post-launch
• Surface and advocate for key insights from the business to advise product improvements

Basic Qualifications:

• Minimum 5 years of experience in operations, business consulting, finance or similar analytical role
• Deep analytical experience
• Understanding of supply and demand models
• Large scale, global project management experience
• Deep understanding of the user experience
• Ability to use data to inform and support critical decisions

Preferred Qualifications:

• Prior experience working on global projects, or in an international setting
• User or market research experience is a plus
• Economics or quantitative experience is a plus
• Excellent communication, the ability to engage internal and external customers
• Strategic alignment, able to bring key partners across functions together
• Ability to foster collaboration and facilitate teamwork
• SQL Proficiency

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together. Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.