At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Minneapolis–Saint Paul, MN

Sr. Product Manager at Chewy (Minneapolis, MN)

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Our Opportunity:

Chewy is looking for a Senior Product Manager to join a new project team! Chewy is continuously developing and launching new verticals, programs, and features for pet parents. We’re looking for the right person to represent Ecommerce web and mobile apps focusing on Account, Payments, and lower funnel conversion. In this newly crafted role, you’ll design the strategic vision and collaborate with other product managers and business teams to drive comprehensive, end-to-end solutions.

The ideal candidate is an experienced leader adept at writing and influencing leaders toward a shared vision. In addition, we are searching for someone with strong project management skills, an ability to prioritize, and most meaningfully, a strong sense of resolve. You’ll often speak on behalf of our customers and influence leaders across the company when customer experience is at risk.

What You'll Do:
  • Be responsible for the customer journey, define vision, and lead CX and operational work supporting cart and checkout product roadmap.
  • Work cross-functionally with all partners and Executive teams to create and build support for a shared product vision.
  • Lead prioritization, trade-offs, and alignment for speed to market, performance, and features.
  • Define and source metrics, create objectives, and drive cadences that track progress, leading through obstacles to achieve those objectives.
  • Directly debate with and influence Directors, VPs and C-Suite leaders to achieve business outcomes.
  • Earn trust in everything you do and deliver the results you have promised – understanding what it means to be on Chewy time.
What You'll Need:
  • Bachelor’s degree in Business Administration, Finance, Operations Management or a related quantitative degree
  • Prior experience working in ecommerce, Cart/ Checkout, Payment or Account domain
  • 5+ years of proven experience in product management
  • Experience defining and delivering on product roadmap
  • Experience working with Technology teams
  • Experience vetting vendors and aligning on external requirements.
  • Ability to engage a cross-functional team towards a desired outcome and to build strong business relationships at all levels and effectively communicate across functional teams
  • Experience with business systems and tools (e.g., JIRA, Confluence)
  • Ability to deliver initiatives from conception through completion.
  • Excellent written and verbal communication skills with the ability to positively influence internal and external partners.
  • Strong leadership, problem solving, and analytical abilities
  • Ability to perform well with time-sensitive tasks and attention to details.
  • Excellent presentation abilities including use of common tools such as Microsoft Word, Excel, and PowerPoint (advance level)

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

If you have a question regarding your application, please contact [email protected].

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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