Sr. Product Manager, Road Safety at Uber (San Francisco, CA)

| San Francisco, CA
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About the Role
As a PM in Uber's Safety team, you will drive innovation in one of the most important aspects of transportation, launching products that will create huge impact for millions of drivers and riders. In Road Safety, you will be responsible for making Uber the safest means of transportation, protecting our customers and earners from road incidents. Day to day, you will work with engineering, data science and operational teams to fully understand real world complexities our earners face, then create products and experiences to reduce or eliminate risks. You will work with cross functional teams to ensure our commitment to safety is communicated and demonstrated around the world.
We are seeking an experienced and passionate Product Manager with technical depth, product intuition and entrepreneurial spirit to drive the safety experiences roadmap. The role demands principled thinking, a stubborn refusal to settle, bold innovation, and a mentality that always starts with the user. You will work with star engineers and product designers in a fast-paced, rapidly growing, hybrid technology + operations environment to build tools, contextual experiences and implement policies to engender trust among our users and promote safety globally. You should be comfortable in uncharted territory as we build unique safety technologies for eaters, riders, drivers, couriers, and every user who touches the Uber community. We need your skills and enthusiasm to make it happen.
What You'll Do
  • Build user-facing products as well as backend solutions that enhance safety for all of our users
  • Internalize and deeply understand Uber's mission and strategies, as well as how the Uber Safety team's mission and objectives factor into the company strategy
  • Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction by soliciting and embracing critical feedback
  • Identify opportunities for new products that leverage Uber's global scale and build upon its safety infrastructure to provide unique and lasting customer value. You will work with our regional teams to understand issues on the ground and make those solutions a part of your roadmap.
  • Clearly communicate plans, insights, data, and results to a spectrum of audiences including executives, other product teams, and other decision-makers across Uber
  • Partner with User Experience Research, Operations, and Support teams to seek insights on user problems and evangelize those problems, along with your proposed solutions, across Uber
  • Distill the vision and strategy, and generate enthusiasm across the cross-functional team through creative problem solving and ruthless prioritization
Basic Qualifications:
  • Minimum of 4 years of Product Management experience
  • Experience building & launching consumer-facing products
Preferred Qualifications:
  • Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to use data to make decisions without getting stuck in analysis paralysis.
  • Computer science undergraduate degree or equivalent hands-on software engineering experience
  • High degree of enthusiasm to discover and innovate in transportation
  • Ability to go deep into root causes and data, as well as, empathize with our earners and customers to internalize vulnerable moments
  • History of showing both quantified impact, as well as, the ability to communicate a vision and mission
  • Entrepreneurial spirit and a thirst for learning.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please let us know by completing this form.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

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Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

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What makes someone successful on your team?

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Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

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How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

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