Sr. Product Manager – Risk (Remote) at CrowdStrike

| Austin, TX
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About the Role

We are seeking a talented and highly motivated Sr. Risk Product Manager, who thrives at the intersection of data, product, engineering, sales, and marketing to join our eCommerce Product Team. 

The ideal candidate will have a background in eCommerce focused on account and payment risk – with a hunger to identify bad actors and developing and deploying risk systems to improve process efficiencies. You will be responsible for envisioning, building, designing, and developing our risk capabilities for eCommerce.

You will work with the best in the business. We need you to bring your creativity, imagination, drive, and energy to this high-profile position.

This is a remote position open to candidates located on the West Coast (preferred) except for the state of Colorado.

Key Areas of Responsibility

  • Conduct broad and comprehensive data analysis for risk objectives, industry trends, and ecosystem needs to identify and formulate a risk vision

  • Build products/policies that enable optimal user experiences that are timely and create informed decision making from a risk perspective

  • Develop a thorough understanding of the adversary landscape along with user and buyer behavior

  • Lead the ideation, technical development, launch, and ownership of innovative risk product (such as managing and creating the rule systems)

  • Serve as the point person for your product area to leadership and across the organization

  • Influence critical stakeholders throughout CrowdStrike to align intent, resources, and prioritization

  • Create Business Requirement Documents (BRDs) and Product Requirement Documents (PRDs)

  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.

What You’ll Need 

  • Solid track record of achieving and exceeding goals in a fast-paced environment

  • Highly proficient with Excel such as creating pivot tables and conducting statistical analysis 

  • 8+ years of experience working collaboratively with cross-functional team members such as technical product management, engineering, design, sales, and salesforce teams.

  • 8+ years of experience with risk systems i.e., building rules, implementation, process flows, and optimization. 

  • 8+ years of experience with Splunk 

  • 8+ years of experience with navigating and developing reports in Salesforce. 

  • Experience in making analytical, data-driven decisions, and communicating the results of the analyses.

  • Experience thinking strategically, structurally solving risk problems, driving execution for the long term, and the ability to operate in the details of short-term projects.

  • Highly proactive, self-starter capable of effectively managing and prioritizing multiple projects.

  • Tolerance for ambiguity and the ability to execute in an environment where things are not always crystal clear.

  • Fact-based problem solver with the ability to evaluate an alternative course(s) of action and make sound management decisions

  • Strong written communication and presentation skills with the ability to educate and inspire cross-functional team.

Bonus Points

  • Experience in launching risk systems from the ground focused on ecommerce 

  • Experience with Jira, Smartsheets, Wiki and other Atlassian products along with Splunk 

  • Experience with KYC and user risk (trust and safety)

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

An Insider's view of CrowdStrike

What's something quirky about your company?

Our mascot is a falcon so the SDR team puts falcon in front of activities - for example when we do team stretches when everyone needs to get up from their chair and take a break we call it Falcon Stretch

Jessica

SDR Manager

What does your typical day look like?

A corporate account executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company. Finding out what their pain points are, finding out what their goals are and then we consultatively position a solution for their

Theo

Corporate Account Executive

How does the company support your career growth?

I started off as an intern and then joined CrowdStrike as an SDR. I was quickly promoted to an SDR team lead and now I'm looking at my next possibilities. I have friends that work in other companies and their trajectory in their first entry level job can take 2-3 years. At CrowdStrike, if you prove yourself, you're fast tracked to the next role.

Marit

SDR Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.

Jack

Director Corporate Sales, East

How do you make yourself accessible to the rest of the team?

There is real cohesion and teamwork here. We're all in this open setting sharing what is working for us in real time. So I would say it's very much a team and we have a tribal knowledge atmosphere. We all help each other succeed.

Pasquale

Corporate Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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