Sr. Product Manager – Risk (Remote)

| Austin, TX | Hybrid
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About the Role

We are seeking a talented and highly motivated Sr. Risk Product Manager, who thrives at the intersection of data, product, engineering, sales, and marketing to join our eCommerce Product Team. 

The ideal candidate will have a background in eCommerce focused on account and payment risk – with a hunger to identify bad actors and developing and deploying risk systems to improve process efficiencies. You will be responsible for envisioning, building, designing, and developing our risk capabilities for eCommerce.

You will work with the best in the business. We need you to bring your creativity, imagination, drive, and energy to this high-profile position.

This is a remote position open to candidates located on the West Coast (preferred) except for the state of Colorado.

Key Areas of Responsibility

  • Conduct broad and comprehensive data analysis for risk objectives, industry trends, and ecosystem needs to identify and formulate a risk vision

  • Build products/policies that enable optimal user experiences that are timely and create informed decision making from a risk perspective

  • Develop a thorough understanding of the adversary landscape along with user and buyer behavior

  • Lead the ideation, technical development, launch, and ownership of innovative risk product (such as managing and creating the rule systems)

  • Serve as the point person for your product area to leadership and across the organization

  • Influence critical stakeholders throughout CrowdStrike to align intent, resources, and prioritization

  • Create Business Requirement Documents (BRDs) and Product Requirement Documents (PRDs)

  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.

What You’ll Need 

  • Solid track record of achieving and exceeding goals in a fast-paced environment

  • Highly proficient with Excel such as creating pivot tables and conducting statistical analysis 

  • 8+ years of experience working collaboratively with cross-functional team members such as technical product management, engineering, design, sales, and salesforce teams.

  • 8+ years of experience with risk systems i.e., building rules, implementation, process flows, and optimization. 

  • 8+ years of experience with Splunk 

  • 8+ years of experience with navigating and developing reports in Salesforce. 

  • Experience in making analytical, data-driven decisions, and communicating the results of the analyses.

  • Experience thinking strategically, structurally solving risk problems, driving execution for the long term, and the ability to operate in the details of short-term projects.

  • Highly proactive, self-starter capable of effectively managing and prioritizing multiple projects.

  • Tolerance for ambiguity and the ability to execute in an environment where things are not always crystal clear.

  • Fact-based problem solver with the ability to evaluate an alternative course(s) of action and make sound management decisions

  • Strong written communication and presentation skills with the ability to educate and inspire cross-functional team.

Bonus Points

  • Experience in launching risk systems from the ground focused on ecommerce 

  • Experience with Jira, Smartsheets, Wiki and other Atlassian products along with Splunk 

  • Experience with KYC and user risk (trust and safety)

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM

An Insider's view of CrowdStrike

How does your team reward individual success?

One way we reward sales reps is with opportunities to grow their skills and prep for their next role. Whether that’s extra shadowing sessions or running calls, we encourage our high performers to explore new avenues that align with their future goals.

Kristan C.

Sr. Manager, Sales Development

How do you collaborate with other teams in the company?

What I love about CrowdStrike’s culture is it’s very collaborative. Reaching out to the right people at the right time to assist our customers in a thorough & timely manner ensures that we have the right subject matter expert on the frontlines. It truly is a customer first mindset that defines our mantra of One Team, One Fight!

Thaddeus M.

Sr. Manager, Customer Sales

What does career growth look like on your team?

A core facet of our mission in the Sales Development organization is to serve as a talent pool for the sales teams at CrowdStrike. We strive to not only grow and develop our people to excel in our world, but to arm them with skills, knowledge, and tenacity they will need to be successful in their next role.

Alena C.

Director, Enterprise Sales Development

How do you make yourself accessible to the rest of the team?

With a global team, it’s crucial to be intentional in how and when we meet. I prioritize scheduling regular skip level meetings with my individual contributors and protect 1:1 manager meetings so I can be present and engaged. I always try my best to ensure the team feels well supported, no matter how busy we get.

Alyssa J.

Sr. Director, Global Customer Sales

How has your career grown since starting at the company?

Rapidly! From Day 1, the leadership team has been invested in my personal career goals and helped create a clear path to grow within the company. In just 3 years, I was able to grow from Corporate Account Executive to Manager of Corporate Sales.

KT T.

Manager, Corporate Sales SLED

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flexible schedules and the ability to “work from anywhere,” a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We have an official mentorship program and many other professional development programs available to all employees. We offer free webinars on everything from financial wellness and mental health to sessions with coaching experts and speakers on topics related to diversity, equity & inclusion. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Competitive 401(k) plan.
401(K) matching
Company equity
RSU's are available as part of employee compensation.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
We offer pre-tax commuter benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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