Sr. Product Manager - Remote

+1 more | Remote
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Appcues is looking for a product manager to lead our Trial and Conversion team! We seek a hands-on problem solver that loves to delight customers with amazing experiences. 

Your responsibilities will include...

  • Lead a cross-functional team of designers, engineers, marketers and customer success - providing guidance and direction to realize the product goals for our trial experience.
  • Create and maintain sequencing of initiatives, prioritization and trade-offs.
  • Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality.

You may be a great fit if...

  • You have experience with a B2B product that offers a freemium model 
  • You have driven outcomes in your team with Product Led Growth tactics
  • You have experience driving a business outcome while satisfying users needs and desires
  • You’re familiar with various marketing platforms, tools and tactics, and have worked on supporting conversion efforts in the past. 
  • You absolutely love talking to customers to get the why behind the why. 
  • You have demonstrated collecting and analyzing both quantitative data (analytics) and qualitative data (user interviews) to inform product decisions.
  • You collaborate well cross-functionally, especially with design, engineering, sales, data and engineering, to get an organization working together towards company goals.
  • You have lived the product managers job of driving conversions and feature adoptions to educate and delight your customers. 
  • You are within a few hours difference of Eastern Standard Time (GMT-5) as the majority of the team is with 1 or 2 hours of that timezone. 

Our Benefits

100% remote - We don’t have an office so all of our employees learn and collaborate in the same way using remote work practices. This won't change post-COVID as we are committed to being 100% remote for the long-term. We work in Slack, Zoom, and a collection of modern collaboration tools. We have inclusive remote events and, after COVID times, will get together twice a year for a fun off-site retreat.
Well-being - You'll have solid health, dental, and vision plans; access to 401k, and a generous maternity and paternity leave.
Fair pay - Each role has a defined salary band, bands and salaries are audited on a regular basis to help maintain fairness and market value
Home office and tech budget - Besides paying for your work computer (Mac or PC), we offer a one-time $1000 home office stipend and an additional $500 annual budget for extra work-related technology.
Coworking space, on us - Home office not cutting it? We'll reimburse your monthly coworking fees.
Equity - We want everyone invested in our success. We grant every employee equity in the company.
Transparency and collaboration - We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting called FirstThurs, weekly team lunches, and Lunch & Learns., and an annual learning stipend.
Unlimited vacation - We believe time away to reflect and explore makes us all more productive, so we expect each employee to take a minimum of ten days of vacation per year. Employees based in the USA also take off all US federal holidays. Employees residing in other countries can choose to follow their local national holidays or US federal holidays.


About us

At Appcues, our mission is to help teams build products their users love. With Appcues, you can create in-product experiences (user onboarding, feature announcements, checklists, and more) without writing any code. We believe it’s the non-technical people who often have the best information about a user’s needs and desires, and we give them the tools to act.

We’re a dynamic group of talented teammates who challenge, trust, and care about each other, their work, and the success story we are writing. Our values are not just words. We live by them.

Appcues is an equal opportunity employer that commits to diversity and inclusion and also celebrates it. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. We believe that diverse teams foster a more inclusive company culture, build better products, and are more human, humane, and fun.

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Candidate Location Eligibility:
Boston, MA

Technology we use

  • Engineering
    • JavascriptLanguages
    • ElixirLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • KafkaFrameworks
    • PhoenixFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • SnowflakeDatabases

An Insider's view of Appcues

What does your typical day look like?

What I love most about being a CSM here is that there isn't a typical day. Some days I'm focused on talking to customers about their experience, other days I'm focused on heads down work and collaborating with my team on big picture initiatives. Each day presents different challenges and learning opportunities, and it's the best part of the job!

Okello

Director of Customer Success

What's something quirky about your company?

You will have the chance to work with people from different parts of the globe and learn about different cultures. We are always thinking of ways to improve our tools, using new technologies and implementing new architectures.

Stephano

Senior Frontend Engineer

What are Appcues Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home Full-time remote for all positions.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Home Office Stipend for Remote Employees
We offer a $1000 home office stipend and an additional $500 annual budget for extra work-related technology.
Professional Development Benefits
Job Training & Conferences
Every employee at Appcues gets an annual Professional Development budget alongside an annual tech budget to help you be successful!
Diversity Program
Lunch and learns
Appcues hosts lunch and learn meetings on occasion.

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