Sr Product Manager - Personalization for Verticals Growth at Uber

| San Francisco
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About the Role

As Uber grows to become a "Go Anywhere, Get Anything" service, the Verticals Growth team focuses on launching new services such as Premium Offerings (Hourly Reservation), Low Cost (Pool, Uber Bus), and New Verticals (Bikes & Scooters; Package Delivery). We need a seasoned PM to deeply understand all of these new use cases as well as the Marketplace balance and request funnel of the core uberX business in order to build personalized experiences to surface products and services to Consumers in the best way possible.

The flagship product you'll start to own is the ranking and recommendations of the Product Selector, the screen Consumers see immediately after filling out the "Where To?" search bar. For example, you'll tackle problem questions like, if a rider is a daily commuter, does it make sense to surface Uber Bus? If a rider is requesting a short trip, should we recommend a BIke or Scooter? If uberX surge is high, should we recommend a rider takes Uber Pool? After nailing these fundamentals, within the following months, you'll work closely across Verticals Growth and core Rider Consumer team to take our Personalization models to all surfaces such as the Home Screen, Push Notifications, and Banners.

If you're excited about how algorithms, machine learning, and economic fundamentals can be used to build delightful consumer experiences; and are excited about the prospects of coordinating new product launches across many teams at Uber, then you'll fit right in.

What the Candidate Will Do:

  • Work with engineers, designers, and data scientists to define success of how we personalize Consumer Experiences
  • Own a product roadmap and lead vision, definition, and execution for building Uber's product selector
  • Take broad, conceptual requirements & work closely with engineering to make them a reality
  • Own cross functional syncs with teams on Ops, Verticals, and Rider Experience to ensure products are adopted and well understood by Consumers
  • Thrive in an environment of fast feedback loops and an attitude of rapid iterations

Basic Qualifications:

  • Minimum 3 years of product management experience
  • A track record of partnering with engineering and data science to build complex, data-driven systems that deliver compelling customer value

Preferred Qualifications:

  • A passion to apply technology and data to change how people move
  • Experience working on consumer-facing technology
  • Academic background or equivalent work experience in computer science, data science, statistics, machine learning, economics, or engineering

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

We encourage employees to “drive your growth” by learning through opportunities on the job. Formal training can’t often give you the scope to build, apply, and practice new skills in the way that learning by doing does. We believe that you can learn whatever you don’t know in an environment that fosters mentorship and feedback.

Becky Karsh

Head of People Development

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Diversity Program
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