Sr. Product Manager, IT at Genesys (Indianapolis, IN)

| Indianapolis, IN
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Full Remote, based out of North America

At Genesys we are transforming our IT organization by adopting product management disciplines in order to deliver next generation IT capabilities and provide world-class experiences to our business stakeholders, employees, and partners.

Genesys is seeking an experienced Senior Product Manager for our IT Product Management COE with a passion for user centric problem solving and product management best practices. In this role you will help to drive best-in-class product management practices, frameworks, and processes across the IT organization.

The ideal candidate will have a product management background, experience leading large highly technical products, and have a well-rounded technical background in current SaaS technologies. A great product manager sits at the intersection of business, technology, and creativity. The candidate should also have a business background including technology market research, analysis, and business case development. You'll be business stakeholder-centric, strategic, detail-oriented, and highly creative.

What You'll Do:
  • Collaborate with the VP IT Product Management, IT product managers, user experience designers, business analysts, scrum masters and others to gather, synthesize, enhance, and evangelize best practices for Product Management within IT.
  • Organize and publish a cohesive product management framework with defined best practices based on modern agile concepts.
  • Partner with a diverse group of product managers to educate and encourage high buy-in and adoption of IT Product Management COE practices.
  • Develop strong partnerships across key stakeholders within the organization to drive IT transformation outcomes.
  • Collect and analyze quantitative and qualitative information about our product management practices, including outcomes, effectiveness, and efficiency.
  • Communicate progress and findings about Product Management COE practice adoption to IT stakeholders.

Who You Are:
  • 6+ years product management experience with SaaS, packaged SW or custom SW technical landscapes, implementations, and services
  • A proven track record of successfully managing technology products and services ideally in an agile software development context.
  • Excellent written and verbal communication skills.
  • Ability to translate market trends and user needs into a strategic roadmap and actionable release plans with user stories
  • Comfortable presenting and persuading stakeholders at all levels of the organization.
  • Demonstrated ability to lead through complex change and transformation programs.

  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 401(k) matching program
  • Adoption Assistance
  • Infertility treatments

See more Genesys benefits information at
More Information on Genesys
Genesys operates in the Artificial Intelligence industry. The company is located in Daly City, CA, Indianapolis, IN and Durham, NC. Genesys was founded in 1990. It has 6774 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 7 open jobs at Genesys, click here.
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